"xMatters allows us to effectively communicate outages and high profile events to our internal teams, business partners and senior leadership. We use this for notifications (one way communication) and escalations (two way communication)."

"We are using BMC Control-M for our schedule jobs and with the help of xMatters we are able to update the BMC Control-M job in real-time. The benefit is that this process is immediate – significantly faster than the time required for staff to notice the failures or malfunctions, determine …

"The iOS app is easy and fast to use. The ability to acknowledge that we have received the alert from the app is a nice feature."

"xMatters allows us to communicate with the entire organization in a matter of seconds when we need it the most. It helps us bridge gaps between all of our remote sites globally and provides us with real time situational analysis during an emergency."

"We have been using xMatters for some time now and could not have selected a better product! Everything from managing our Information Technology on-call schedules to managing workflow with the integration has been world-class. To top it off, the amazing support is icing on the cake. Every single person we …

"We changed the way we communicate Major Incidents to Technology and the business, allowing people to subscribe to what they care about."

"Imagine if you had a system that was flexible enough to allow you to build communication plans for all of your unique business processes."

"As a cloud-based application, xMatters would be easier for us to manage and deploy across our many locations. Plus, it integrates with ServiceNow, giving us consistent documentation in our service management system so we can truly measure gaps and find time-to-fix opportunities."

"My favorite feature is creating groups on the fly for targeted secure notifications."

"It’s all automated so it doesn’t have to go back to the data center to look up contact information for each escalation."

"xMatters is much faster to deploy and use. We had it up in a matter of days, versus months."

"We integrated xMatters with ServiceNow to help improve our Incident Management Process. Our ability to escalate alerts and pull teams together quickly via xMatters means our system uptime remain consistently high."

"Imagine what you could do with a system that improved on the investments you’ve already made.“

"We operate in a rapid-paced 'Dev-Ops' world of continuous development coupled with high expectations from internal customers of being first to market in all that we do."

"Literally the first couple of rescues we sent out using the new system were solved in minutes."