51 xMatters Testimonials

"The customers now take advantage of the ability to subscribe to the events that impact them and IT Operations can now minimize the broadcasts of irrelevant information."

"We use xMatters to effectively distribute our business continuity plans to our critical business functions."

"Imagine what you could do by automating cross-team collaboration in your organization."

"Imagine if you had a system that was flexible enough to allow you to build communication plans for all of your unique business processes."

"Imagine what you could do with automated schedules and escalations in your organization."

"xMatters provides an excellent service/tool that allows Forsythe to communicate specific information consistently and quickly to our Executive Leadership, Crisis Mgmt team and employee base to respond and react in the most efficient manner that limits impact to our customers."

"xMatters allows us to effectively communicate outages and high profile events to our internal teams, business partners and senior leadership. We use this for notifications (one way communication) and escalations (two way communication)."

"We changed the way we communicate Major Incidents to Technology and the business, allowing people to subscribe to what they care about."

"I am a software administrator, and this is the least "problematic" application I administer. There are plenty of tips and tricks for users, as well as videos for training, etc. When you do have an issue - be it technical or user driven, however, these are probably the most responsive and helpful support teams I have had the fortune of dealing with. Thank you xMatters, you keep me out of trouble with my users!"

"Following the Ferguson verdict, we quickly notified stores in the highest-risk zones to cease operations and close for the evening, and notified other stores in the area to be prepared to evacuate. The ability to expedite notification through xMatters was key to protecting our team members and customers. We were able to complete and verify outgoing communications to over 200 people instantaneously.”

“xMatters is going to be one of the applications we use as a foundation, and not just for IT needs. We can use it for alerting for just about any business process. Again, it comes down to efficiency, and that’s the key thing we look at with xMatters."

"The Intermountain Stroke request process is quick and efficient every time because it’s simplified and to the point. This is because of our dedicated 24/7 neurologists, a great Transfer Center team, and the programming capabilities of xMatters."

"xMatters is simple to use, efficient and effective! We began using xMatters for basic paging and messaging for specific departments and teams but have now evolved into automation and integration with a few of our essential tools like New Relic, Nagios, and ServiceNow. We are more efficient, more informed, and have a much faster response time to incidents involving critical business elements."

"We use xMatters for manual and automated notifications. The application and APIs are easy to use, portable, available on multiple platforms with all the necessary options for security and auditing. From a support standpoint, xMatters is a highly available application with very good notifications regarding maintenance, feature enhancements, etc. The support staff is top notch."

"xMatters revolutionized our capabilities—upgrading our IT management and Business Continuity effectiveness exponentially."