51 xMatters Testimonials

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  • "We have a lot of different vendors that we deal with, and I would rate xMatters as being at the top of the list."

  • "xMatters is hands down the best platform in this space. After doing hands-on demos with several incident management tools, our organization found that the features and flexibility provided by xMatters met or exceeded our requirements in ways that other solutions couldn't. Their team has always been engaged, responsive and professional …

  • "My favorite feature is creating groups on the fly for targeted secure notifications."

  • "Imagine what you could do by automating cross-team collaboration in your organization."

  • "The iOS app is easy and fast to use. The ability to acknowledge that we have received the alert from the app is a nice feature."

  • "By adding a relevance engine to HP Service Manager, Convergys is able to automatically target notifications to the right team based on the specific issue and client."

  • "Imagine what you could do with two-way mobile access in your organization."

  • "Literally the first couple of rescues we sent out using the new system were solved in minutes."

  • "We are deeply committed to improving outcomes for native animals. To be able to rescue more animals faster is one of many ways that we do this and our team all put their heart and soul into the work. It is truly a labor of love."

  • "Imagine if you had a system that was flexible enough to allow you to build communication plans for all of your unique business processes."

  • "You have to have a crisis management program with timely and intelligent communications."

  • "It’s all automated so it doesn’t have to go back to the data center to look up contact information for each escalation."

  • "The xMatters product assists in crisis communications and timely, effective and accurate messages with our business partners."

  • "We are using BMC Control-M for our schedule jobs and with the help of xMatters we are able to update the BMC Control-M job in real-time. The benefit is that this process is immediate – significantly faster than the time required for staff to notice the failures or malfunctions, determine …

  • "Imagine what you could do with a system that improved on the investments you’ve already made.“