xMatters

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Read 51 xMatters reviews and testimonials from customers, explore 26 case studies and customer success stories, and watch 9 customer videos to see why companies chose xMatters as their Messaging and Communication Tools

xMatters' cloud-based solution enables any business process or application to trigger two-way communications (text, voice, email, SMS, etc.) throughout the extended enterprise during time-sensitive events. With over a decade of experience in rapid communication, xMatters serves more than 1,000 leading global firms to ensure business operations run smoothly and effectively during incidents such as IT failures, product recalls, natural disasters, dynamic staffing, service outages, medical emergencies and supply-chain disruption. xMatters is headquartered in San Ramon, CA with additional offices in London and Sydney.

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Customer Rating Review Scorebased on 4140 reference ratings
4.7/5.0 (4140)

Featured Testimonials

  • "We implemented xMatters and within hours we have seen the product payoff. We have 350 users managing how and when they want to be notified for our IT department."

  • "By adding a relevance engine to their ITSM process with integrations to Service Now and Interlink BES, Centrica is able to automatically target notifications to the right team based on the specific issue and client."

  • "From initial contact through purchase, training and support, xMatters have be thorough and professional. Software is simple and intuitive to use and we are already accruing the benefits in our business continuity program."

Featured Case Studies

  • Principal Financial Group - Customer Case Study

  • Convergys Integrates xMatters with HP Service Manager to Enhance IT Notifications

  • WIRES - Customer Case Study

Featured Customer Videos

Additional xMatters Information & Resources

Read xMatters Reviews, Testimonials & Customer References from 51 real xMatters customers.

Browse xMatters Case Studies, Customer Success Stories, & Customer References from 26 businesses that use xMatters.

Watch xMatters Customer Videos to learn why 9 businesses chose xMatters.