xMatters

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Read 51 xMatters reviews and testimonials from customers, explore 59 case studies and customer success stories, and watch 9 customer videos to see why companies chose xMatters as their Critical Event Management Software

xMatters' cloud-based solution enables any business process or application to trigger two-way communications (text, voice, email, SMS, etc.) throughout the extended enterprise during time-sensitive events. With over a decade of experience in rapid communication, xMatters serves more than 1,000 leading global firms to ensure business operations run smoothly and effectively during incidents such as IT failures, product recalls, natural disasters, dynamic staffing, service outages, medical emergencies and supply-chain disruption. xMatters is headquartered in San Ramon, CA with additional offices in London and Sydney.

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  • 51 Testimonials View
  • 59 Case Studies View
  • 9 Customer Videos View
Customer Rating Review Score based on 4763 reference ratings
4.7/5.0 (4763)

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Featured Testimonials

  • "We use xMatters to effectively distribute our business continuity plans to our critical business functions."

    Kent Watson Business Continuity Risk Specialist

  • “xMatters is going to be one of the applications we use as a foundation, and not just for IT needs. We can use it for alerting for just about any …

    Brian Amaro Senior Architect Infrastructure Analytics

  • "From initial contact through purchase, training and support, xMatters have be thorough and professional. Software is simple and intuitive to use and we are already accruing the benefits in our …

    Mark John Hunt Chief Risk Officer
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Featured Case Studies

  • Gordon Food Service reduces downtime and speeds incident response with xMatters

  • Comcast Beating SLAs by Leading the Charge on Collaboration

  • WesCEF cuts incident response toil and adopts xMatters in 2 months

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Featured Customer Videos

  • Vanderbilt University - Customer Success Story (Alan Cantrell - Vanderbilt University)
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    Alan Cantrell Vanderbilt University
  • NBN - Customer Success Story (Scott Bowler - IT Operations Manager)
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    Scott Bowler IT Operations Manager
  • Commonwealth Financial Network - Customer Success Story (Jeremie Doucette - Director Of Business Continuity and Contract Management)
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    Jeremie Doucette Director Of Business Continuity And Contract Management
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Additional xMatters Information & Resources

Read xMatters Reviews, Testimonials & Customer References from 51 real xMatters customers.

Browse xMatters Case Studies, Customer Success Stories, & Customer References from 59 businesses that use xMatters.

Watch xMatters Customer Videos to learn why 9 businesses chose xMatters.

FeaturedCustomers has 2,123,473+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.