xMatters

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Read 51 xMatters reviews and testimonials from customers, explore 59 case studies and customer success stories, and watch 9 customer videos to see why companies chose xMatters as their Messaging and Communication Tools

xMatters' cloud-based solution enables any business process or application to trigger two-way communications (text, voice, email, SMS, etc.) throughout the extended enterprise during time-sensitive events. With over a decade of experience in rapid communication, xMatters serves more than 1,000 leading global firms to ensure business operations run smoothly and effectively during incidents such as IT failures, product recalls, natural disasters, dynamic staffing, service outages, medical emergencies and supply-chain disruption. xMatters is headquartered in San Ramon, CA with additional offices in London and Sydney.

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  • 51 Testimonials View
  • 59 Case Studies View
  • 9 Customer Videos View
Customer Rating Review Score based on 4620 reference ratings
4.7/5.0 (4620)

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Featured Testimonials

  • "As a cloud-based application, xMatters would be easier for us to manage and deploy across our many locations. Plus, it integrates with ServiceNow, giving us consistent documentation in our service …

    Oliver Gallus IT Service Management

  • "We are using BMC Control-M for our schedule jobs and with the help of xMatters we are able to update the BMC Control-M job in real-time. The benefit is that …

    Salman Ghaffar Service Management Lead

  • "We use xMatters for manual and automated notifications. The application and APIs are easy to use, portable, available on multiple platforms with all the necessary options for security and auditing. …

    Reid Rust Director of IT Service Management
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Featured Case Studies

  • Tesco - Customer Case Study

    Rob Ainscough IT Operations Manager

  • The Weather Channel - Customer Case Study

    Michael Belfoure Director of IT Operations

  • WesCEF cuts incident response toil and adopts xMatters in 2 months

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Featured Customer Videos

  • Commonwealth Financial Network - Customer Success Story (Jeremie Doucette - Director Of Business Continuity And Contract Management)
    Play Video
    Jeremie Doucette Director Of Business Continuity And Contract Management
  • WIRES - Customer Success Story (Kyla Shelley - Marketing Manager)
    Play Video
    Kyla Shelley Marketing Manager
  • Vanderbilt University - Customer Success Story (Alan Cantrell - Vanderbilt University)
    Play Video
    Alan Cantrell Vanderbilt University
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Additional xMatters Information & Resources

Read xMatters Reviews, Testimonials & Customer References from 51 real xMatters customers.

Browse xMatters Case Studies, Customer Success Stories, & Customer References from 59 businesses that use xMatters.

Watch xMatters Customer Videos to learn why 9 businesses chose xMatters.

FeaturedCustomers has 1,924,591+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.