xMatters

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Read 51 xMatters reviews and testimonials from customers, explore 26 case studies and customer success stories, and watch 9 customer videos to see why companies chose xMatters as their Messaging and Communication Tools

xMatters' cloud-based solution enables any business process or application to trigger two-way communications (text, voice, email, SMS, etc.) throughout the extended enterprise during time-sensitive events. With over a decade of experience in rapid communication, xMatters serves more than 1,000 leading global firms to ensure business operations run smoothly and effectively during incidents such as IT failures, product recalls, natural disasters, dynamic staffing, service outages, medical emergencies and supply-chain disruption. xMatters is headquartered in San Ramon, CA with additional offices in London and Sydney.

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Customer Rating Review Scorebased on 4320 reference ratings
4.7/5.0 (4320)

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Featured Testimonials

  • "xMatters is hands down the best platform in this space. After doing hands-on demos with several incident management tools, our organization found that the features and flexibility provided by xMatters met or exceeded our requirements in ways that other solutions couldn't. Their team has always been engaged, responsive and professional and adopts our feedback into tangible changes to their product."

    Chris CroccoLead Network Solutions Engineer

  • "We integrated xMatters with ServiceNow to help improve our Incident Management Process. Our ability to escalate alerts and pull teams together quickly via xMatters means our system uptime remain consistently high."

    Shaun SheehanIT Service Delivery Manager

  • "The xMatters product assists in crisis communications and timely, effective and accurate messages with our business partners."

    Brian SankeyNational Security Manager
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Featured Case Studies

  • Kellogg Cuts Resolution Times By 80%+

    Brian AmaroSenior Architect Infrastructure Analytics

  • Streamlining Food Quality Management with xMatters

    Dan WileyTeam Lead-Monitoring and Event Management Team

  • Dignity Health - Customer Case Study

    Andrew OplandManager & Corporate Web Master, Dignity Health
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Featured Customer Videos

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Additional xMatters Information & Resources

Read xMatters Reviews, Testimonials & Customer References from 51 real xMatters customers.

Browse xMatters Case Studies, Customer Success Stories, & Customer References from 26 businesses that use xMatters.

Watch xMatters Customer Videos to learn why 9 businesses chose xMatters.

FeaturedCustomers has 1,862,885+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.