xMatters

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Read 51 xMatters reviews and testimonials from customers, explore 60 case studies and customer success stories, and watch 9 customer videos to see why companies chose xMatters as their Messaging and Communication Tools

xMatters' cloud-based solution enables any business process or application to trigger two-way communications (text, voice, email, SMS, etc.) throughout the extended enterprise during time-sensitive events. With over a decade of experience in rapid communication, xMatters serves more than 1,000 leading global firms to ensure business operations run smoothly and effectively during incidents such as IT failures, product recalls, natural disasters, dynamic staffing, service outages, medical emergencies and supply-chain disruption. xMatters is headquartered in San Ramon, CA with additional offices in London and Sydney.

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  • 51 Testimonials View
  • 60 Case Studies View
  • 9 Customer Videos View
Customer Rating Review Score based on 4780 reference ratings
4.7/5.0 (4780)

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Featured Testimonials

  • "We use xMatters to effectively distribute our business continuity plans to our critical business functions."

    Kent Watson Business Continuity Risk Specialist

  • "xMatters allows us to effectively communicate outages and high profile events to our internal teams, business partners and senior leadership. We use this for notifications (one way communication) and escalations …

    Matt Kelley Senior Manager Network Operations

  • "The Intermountain Stroke request process is quick and efficient every time because it’s simplified and to the point. This is because of our dedicated 24/7 neurologists, a great Transfer Center …

    Kristi Hinckley Transfer Center Supervisor
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Featured Case Studies

  • BMC Software cuts incident response time by 35% with xMatters

    Mike Sowers IT Director, Business Enablement Group, BMC

  • Experian ensures service availability across 12,000 clients with xMatters

    Jonathan Hayes VP Global IT Service Excellence, Experian IT Services

  • Pacific Life connects 4 tools in its monitoring stack with xMatters

    David Eagle Former Manager of Enterprise Monitoring, Pacific Life
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Featured Customer Videos

  • Commonwealth Financial Network - Customer Success Story (Jeremie Doucette - Director Of Business Continuity and Contract Management)
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    Jeremie Doucette Director Of Business Continuity And Contract Management
  • WIRES - Customer Success Story (Kyla Shelley - Marketing Manager)
    Play Video
    Kyla Shelley Marketing Manager
  • Kellogg's - Customer Success Story (Brian Amaro - Senior Architect Infrastructure Analytics)
    Play Video
    Brian Amaro Senior Architect Infrastructure Analytics
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Additional xMatters Information & Resources

Read xMatters Reviews, Testimonials & Customer References from 51 real xMatters customers.

Browse xMatters Case Studies, Customer Success Stories, & Customer References from 60 businesses that use xMatters.

Watch xMatters Customer Videos to learn why 9 businesses chose xMatters.

FeaturedCustomers has 2,132,021+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.