51 xMatters Testimonials

"xMatters allows us to effectively communicate outages and high profile events to our internal teams, business partners and senior leadership. We use this for notifications (one way communication) and escalations (two way communication)."

"We integrated xMatters with ServiceNow to help improve our Incident Management Process. Our ability to escalate alerts and pull teams together quickly via xMatters means our system uptime remain consistently high."

"xMatters is hands down the best platform in this space. After doing hands-on demos with several incident management tools, our organization found that the features and flexibility provided by xMatters met or exceeded our requirements in ways that other solutions couldn't. Their team has always been engaged, responsive and professional and adopts our feedback into tangible changes to their product."

"Literally the first couple of rescues we sent out using the new system were solved in minutes."

"We are deeply committed to improving outcomes for native animals. To be able to rescue more animals faster is one of many ways that we do this and our team all put their heart and soul into the work. It is truly a labor of love."

"xMatters calls you on the phone, provides a brief on why you’re being called, and then pushes you into the conference bridge instantly. Amazing!"

"xMatters is much faster to deploy and use. We had it up in a matter of days, versus months."

"Imagine what you could do with a system that ensures the data that goes into it, is the best quality."

"We are using BMC Control-M for our schedule jobs and with the help of xMatters we are able to update the BMC Control-M job in real-time. The benefit is that this process is immediate – significantly faster than the time required for staff to notice the failures or malfunctions, determine who is on call, and manually notify the right person."

"Imagine what you could do with a system that improved on the investments you’ve already made.“

"We implemented xMatters and within hours we have seen the product payoff. We have 350 users managing how and when they want to be notified for our IT department."

"By adding a relevance engine to HP Service Manager, Convergys is able to automatically target notifications to the right team based on the specific issue and client."

"We changed the way we communicate Major Incidents to Technology and the business, allowing people to subscribe to what they care about."

"The xMatters product assists in crisis communications and timely, effective and accurate messages with our business partners."

"It used to take three hours to reach everyone. Now it takes just minutes."