51 xMatters Testimonials

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  • "We implemented xMatters and within hours we have seen the product payoff. We have 350 users managing how and when they want to be notified for our IT department."

  • "We have a lot of different vendors that we deal with, and I would rate xMatters as being at the top of the list."

  • "By adding a relevance engine to their ITSM process with integrations to Service Now and Interlink BES, Centrica is able to automatically target notifications to the right team based on the specific issue and client."

  • "Very Great Product. I like how easy the product is to use and how quick and knowledgeable the customer support is. I use xMatters on a daily basis as the SME for my company. The product is very easy to use and does its intended function very well. The best …

  • "We changed the way we communicate Major Incidents to Technology and the business, allowing people to subscribe to what they care about."

  • "We have been using xMatters for some time now and could not have selected a better product! Everything from managing our Information Technology on-call schedules to managing workflow with the integration has been world-class. To top it off, the amazing support is icing on the cake. Every single person we …

  • "xMatters revolutionized our capabilities—upgrading our IT management and Business Continuity effectiveness exponentially."

  • "We use xMatters to effectively distribute our business continuity plans to our critical business functions."

  • "xMatters has brought in massive efficiency gains in what comes to Major Incident Management namely around speed to act and valuable information to the business."

  • "All the information is in one report. We’ve removed the risk of the wrong message being sent."

  • "The iOS app is easy and fast to use. The ability to acknowledge that we have received the alert from the app is a nice feature."

  • "xMatters is our single address in the cloud which provides us with a worry free alerting service. The powerful REST-API gives us a chance to adapt the oncall-schedule to our needs in a quick and easy way. With the xMatters App and custom forms we get critical information in time …

  • "Imagine what you could do with a system that ensures the data that goes into it, is the best quality."

  • "My favorite feature is creating groups on the fly for targeted secure notifications."

  • "It’s all automated so it doesn’t have to go back to the data center to look up contact information for each escalation."