-
"Imagine what you could do with a system that ensures the data that goes into it, is the best quality."
-
"As a cloud-based application, xMatters would be easier for us to manage and deploy across our many locations. Plus, it integrates with ServiceNow, giving us consistent documentation in our service management system so we can truly measure gaps and find time-to-fix opportunities."
-
"The iOS app is easy and fast to use. The ability to acknowledge that we have received the alert from the app is a nice feature."
-
"xMatters is much faster to deploy and use. We had it up in a matter of days, versus months."
-
"I am a software administrator, and this is the least "problematic" application I administer. There are plenty of tips and tricks for users, as well as videos for training, etc. When you do have an issue - be it technical or user driven, however, these are probably the most responsive …
-
"Imagine what you could do by automating cross-team collaboration in your organization."
-
"The xMatters product assists in crisis communications and timely, effective and accurate messages with our business partners."
-
"xMatters is simple to use, efficient and effective! We began using xMatters for basic paging and messaging for specific departments and teams but have now evolved into automation and integration with a few of our essential tools like New Relic, Nagios, and ServiceNow. We are more efficient, more informed, and …
-
"We use xMatters for manual and automated notifications. The application and APIs are easy to use, portable, available on multiple platforms with all the necessary options for security and auditing. From a support standpoint, xMatters is a highly available application with very good notifications regarding maintenance, feature enhancements, etc. The …
-
"xMatters provides an excellent service/tool that allows Forsythe to communicate specific information consistently and quickly to our Executive Leadership, Crisis Mgmt team and employee base to respond and react in the most efficient manner that limits impact to our customers."
-
"Following the Ferguson verdict, we quickly notified stores in the highest-risk zones to cease operations and close for the evening, and notified other stores in the area to be prepared to evacuate. The ability to expedite notification through xMatters was key to protecting our team members and customers. We were …
-
"The Intermountain Stroke request process is quick and efficient every time because it’s simplified and to the point. This is because of our dedicated 24/7 neurologists, a great Transfer Center team, and the programming capabilities of xMatters."
-
"The peace of mind of knowing that I can contact any of my constituents, and also supply them with accurate information on their smartphones, is priceless. Having the ability to communicate timely and accurate information is the key."
-
"Communication is at the heart of crisis management, and we now have a way to intuitively and seamlessly push information to the specific team members who require it. This is absolutely critical in a crisis when events can change quickly.”
-
"We integrated xMatters with ServiceNow to help improve our Incident Management Process. Our ability to escalate alerts and pull teams together quickly via xMatters means our system uptime remain consistently high."