51 xMatters Testimonials

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  • "One of the attractions to xMatters is it supports both emergency and operational notification requirements within our hospitals and throughout the organization."

  • "As an integral part of the communities we serve, we have a special responsibility to reliably manage the quality of our foods. xMatters has been an instrumental partner in meeting our Customer First Strategy."

  • "We operate in a rapid-paced 'Dev-Ops' world of continuous development coupled with high expectations from internal customers of being first to market in all that we do."

  • "We use xMatters to effectively distribute our business continuity plans to our critical business functions."

  • "Literally the first couple of rescues we sent out using the new system were solved in minutes."

  • "We are deeply committed to improving outcomes for native animals. To be able to rescue more animals faster is one of many ways that we do this and our team all put their heart and soul into the work. It is truly a labor of love."

  • "xMatters allows us to effectively communicate outages and high profile events to our internal teams, business partners and senior leadership. We use this for notifications (one way communication) and escalations (two way communication)."

  • "From initial contact through purchase, training and support, xMatters have be thorough and professional. Software is simple and intuitive to use and we are already accruing the benefits in our business continuity program."

  • "xMatters is our single address in the cloud which provides us with a worry free alerting service. The powerful REST-API gives us a chance to adapt the oncall-schedule to our needs in a quick and easy way. With the xMatters App and custom forms we get critical information in time …

  • "We integrated xMatters with ServiceNow to help improve our Incident Management Process. Our ability to escalate alerts and pull teams together quickly via xMatters means our system uptime remain consistently high."

  • "My favorite feature is creating groups on the fly for targeted secure notifications."

  • "It’s all automated so it doesn’t have to go back to the data center to look up contact information for each escalation."

  • “xMatters is going to be one of the applications we use as a foundation, and not just for IT needs. We can use it for alerting for just about any business process. Again, it comes down to efficiency, and that’s the key thing we look at with xMatters."

  • "The xMatters product assists in crisis communications and timely, effective and accurate messages with our business partners."

  • "We had a very aggressive timeline, but we knew we had to implement strategically throughout the organization because of xMatters’ robust capabilities."