51 xMatters Testimonials

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  • "Following the Ferguson verdict, we quickly notified stores in the highest-risk zones to cease operations and close for the evening, and notified other stores in the area to be prepared to evacuate. The ability to expedite notification through xMatters was key to protecting our team members and customers. We were …

  • "The customers now take advantage of the ability to subscribe to the events that impact them and IT Operations can now minimize the broadcasts of irrelevant information."

  • "We use xMatters to effectively distribute our business continuity plans to our critical business functions."

  • "It used to take three hours to reach everyone. Now it takes just minutes."

  • "By adding a relevance engine to HP Service Manager, Convergys is able to automatically target notifications to the right team based on the specific issue and client."

  • "xMatters provides an excellent service/tool that allows Forsythe to communicate specific information consistently and quickly to our Executive Leadership, Crisis Mgmt team and employee base to respond and react in the most efficient manner that limits impact to our customers."

  • "We have been using xMatters for some time now and could not have selected a better product! Everything from managing our Information Technology on-call schedules to managing workflow with the integration has been world-class. To top it off, the amazing support is icing on the cake. Every single person we …

  • "My favorite feature is creating groups on the fly for targeted secure notifications."

  • "It’s all automated so it doesn’t have to go back to the data center to look up contact information for each escalation."

  • "We integrated xMatters with ServiceNow to help improve our Incident Management Process. Our ability to escalate alerts and pull teams together quickly via xMatters means our system uptime remain consistently high."

  • "We are using BMC Control-M for our schedule jobs and with the help of xMatters we are able to update the BMC Control-M job in real-time. The benefit is that this process is immediate – significantly faster than the time required for staff to notice the failures or malfunctions, determine …

  • "Imagine what you could do with a system that improved on the investments you’ve already made.“

  • "All the information is in one report. We’ve removed the risk of the wrong message being sent."

  • "The Intermountain Stroke request process is quick and efficient every time because it’s simplified and to the point. This is because of our dedicated 24/7 neurologists, a great Transfer Center team, and the programming capabilities of xMatters."

  • "Imagine what you could do with a system that ensures the data that goes into it, is the best quality."