OVERALL CUSTOMER
REFERENCE RATING
4.7

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"xMatters synchronizes groups, users, and roles with our ServiceNow instance to simplify the creation..."
Anoop Malkani
Enterprise Service Management
"We had a very aggressive timeline, but we knew we had to implement strategically throughout the organ..."
Andrew Opland
Manager & Corporate Web Master, Dignity Health
"We changed the way we communicate Major Incidents to Technology and the business, allowing people to..."
Rob Ainscough
IT Operations Manager
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"We implemented xMatters and within hours we have seen the product payoff. We have 350 users managing..."
Geoff Renne
System Engineer
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"One of the attractions to xMatters is it supports both emergency and operational notification require..."
Kristina Freas
Director of Emergency Management
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"xMatters is going to be one of the applications we use as a foundation, and not just for IT needs. We..."
Brian Amaro
Senior Architect Infrastructure Analytics
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"xMatters has brought in massive efficiency gains in what comes to Major Incident Management namely ar..."
Hugo Xavier Fernandes
Service Delivery Manager
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"Literally the first couple of rescues we sent out using the new system were solved in minutes...."
Kyla Shelley
Marketing Manager
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"We have a lot of different vendors that we deal with, and I would rate xMatters as being at the top o..."
Jeremie Doucette
Director Of Business Continuity And Contract Management
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"The iOS app is easy and fast to use. The ability to acknowledge that we have received the alert from..."
Bjarne Myrup
Systems Engineer Specialist
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"I am a software administrator, and this is the least "problematic" application I administer. There ar..."
Diana Edmondson
Architect
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"We use xMatters to effectively distribute our business continuity plans to our critical business func..."
Kent Watson
Business Continuity Risk Specialist
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"The xMatters product assists in crisis communications and timely, effective and accurate messages wit..."
Brian Sankey
National Security Manager
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"Very Great Product. I like how easy the product is to use and how quick and knowledgeable the custome..."
Antwane Watkins
Global Service Management Developer
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"We are deeply committed to improving outcomes for native animals. To be able to rescue more animals f..."
Leanne Taylor
CEO
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"By adding a relevance engine to their ITSM process with integrations to Service Now and Interlink BES..."
Centrica
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Testimonials & Customer References of individual xMatters customers - their endorsements, recommendations, and customer success results of using the software or service. Read these Testimonials & Customer References to decide if xMatters is the right business software or service for your company.

We monitor all 51 testimonials to prevent fraudulent testimonials and keep all our testimonials quality high. We only post testimonials verified by the vendor. Verified testimonials require that customer is an actual user of the product.