51 xMatters Testimonials

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  • "Communication is at the heart of crisis management, and we now have a way to intuitively and seamlessly push information to the specific team members who require it. This is absolutely critical in a crisis when events can change quickly.”

  • "Being SaaS-based, setup and maintenance of the product itself are effortless. This also provides availability regardless of the outages in your environment-a big plus. The mobile app is easy to install and use and works well. The product has good logging which has been useful when people indicate they didn’t …

  • "Literally the first couple of rescues we sent out using the new system were solved in minutes."

  • "Imagine what you could do with automated schedules and escalations in your organization."

  • "xMatters provides an excellent service/tool that allows Forsythe to communicate specific information consistently and quickly to our Executive Leadership, Crisis Mgmt team and employee base to respond and react in the most efficient manner that limits impact to our customers."

  • "We implemented xMatters and within hours we have seen the product payoff. We have 350 users managing how and when they want to be notified for our IT department."

  • "The customers now take advantage of the ability to subscribe to the events that impact them and IT Operations can now minimize the broadcasts of irrelevant information."

  • "We use xMatters to effectively distribute our business continuity plans to our critical business functions."

  • "We are using BMC Control-M for our schedule jobs and with the help of xMatters we are able to update the BMC Control-M job in real-time. The benefit is that this process is immediate – significantly faster than the time required for staff to notice the failures or malfunctions, determine …

  • "Imagine what you could do with a system that improved on the investments you’ve already made.“

  • "As an integral part of the communities we serve, we have a special responsibility to reliably manage the quality of our foods. xMatters has been an instrumental partner in meeting our Customer First Strategy."

  • "xMatters calls you on the phone, provides a brief on why you’re being called, and then pushes you into the conference bridge instantly. Amazing!"

  • "All the information is in one report. We’ve removed the risk of the wrong message being sent."

  • "Imagine what you could do with two-way mobile access in your organization."

  • "You have to have a crisis management program with timely and intelligent communications."