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"My favorite feature is creating groups on the fly for targeted secure notifications."
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"The Intermountain Stroke request process is quick and efficient every time because it’s simplified and to the point. This is because of our dedicated 24/7 neurologists, a great Transfer Center team, and the programming capabilities of xMatters."
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"Literally the first couple of rescues we sent out using the new system were solved in minutes."
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"The xMatters product assists in crisis communications and timely, effective and accurate messages with our business partners."
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"We changed the way we communicate Major Incidents to Technology and the business, allowing people to subscribe to what they care about."
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"We are using BMC Control-M for our schedule jobs and with the help of xMatters we are able to update the BMC Control-M job in real-time. The benefit is that this process is immediate – significantly faster than the time required for staff to notice the failures or malfunctions, determine …
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"Imagine what you could do with a system that improved on the investments you’ve already made.“
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"The iOS app is easy and fast to use. The ability to acknowledge that we have received the alert from the app is a nice feature."
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"We have a lot of different vendors that we deal with, and I would rate xMatters as being at the top of the list."
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"It used to take three hours to reach everyone. Now it takes just minutes."
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"We use xMatters to effectively distribute our business continuity plans to our critical business functions."
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“xMatters is going to be one of the applications we use as a foundation, and not just for IT needs. We can use it for alerting for just about any business process. Again, it comes down to efficiency, and that’s the key thing we look at with xMatters."
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"xMatters is simple to use, efficient and effective! We began using xMatters for basic paging and messaging for specific departments and teams but have now evolved into automation and integration with a few of our essential tools like New Relic, Nagios, and ServiceNow. We are more efficient, more informed, and …
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"We use xMatters for manual and automated notifications. The application and APIs are easy to use, portable, available on multiple platforms with all the necessary options for security and auditing. From a support standpoint, xMatters is a highly available application with very good notifications regarding maintenance, feature enhancements, etc. The …
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"We integrated xMatters with ServiceNow to help improve our Incident Management Process. Our ability to escalate alerts and pull teams together quickly via xMatters means our system uptime remain consistently high."