"Following the Ferguson verdict, we quickly notified stores in the highest-risk zones to cease operations and close for the evening, and notified other stores in the area to be prepared to evacuate. The ability to expedite notification through xMatters was key to protecting our team members and customers. We were …

"We changed the way we communicate Major Incidents to Technology and the business, allowing people to subscribe to what they care about."

"Imagine what you could do with a system that improved on the investments you’ve already made.“

"xMatters is much faster to deploy and use. We had it up in a matter of days, versus months."

"xMatters revolutionized our capabilities—upgrading our IT management and Business Continuity effectiveness exponentially."

"We implemented xMatters and within hours we have seen the product payoff. We have 350 users managing how and when they want to be notified for our IT department."

"Imagine if you had a system that was flexible enough to allow you to build communication plans for all of your unique business processes."

"My favorite feature is creating groups on the fly for targeted secure notifications."

"It’s all automated so it doesn’t have to go back to the data center to look up contact information for each escalation."

"Imagine what you could do with automated schedules and escalations in your organization."

"xMatters has brought in massive efficiency gains in what comes to Major Incident Management namely around speed to act and valuable information to the business."

"By adding a relevance engine to their ITSM process with integrations to Service Now and Interlink BES, Centrica is able to automatically target notifications to the right team based on the specific issue and client."

"Literally the first couple of rescues we sent out using the new system were solved in minutes."

"We are deeply committed to improving outcomes for native animals. To be able to rescue more animals faster is one of many ways that we do this and our team all put their heart and soul into the work. It is truly a labor of love."

"As a cloud-based application, xMatters would be easier for us to manage and deploy across our many locations. Plus, it integrates with ServiceNow, giving us consistent documentation in our service management system so we can truly measure gaps and find time-to-fix opportunities."