51 xMatters Testimonials

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  • "xMatters calls you on the phone, provides a brief on why you’re being called, and then pushes you into the conference bridge instantly. Amazing!"

  • "It used to take three hours to reach everyone. Now it takes just minutes."

  • "We operate in a rapid-paced 'Dev-Ops' world of continuous development coupled with high expectations from internal customers of being first to market in all that we do."

  • "The Intermountain Stroke request process is quick and efficient every time because it’s simplified and to the point. This is because of our dedicated 24/7 neurologists, a great Transfer Center team, and the programming capabilities of xMatters."

  • "xMatters is simple to use, efficient and effective! We began using xMatters for basic paging and messaging for specific departments and teams but have now evolved into automation and integration with a few of our essential tools like New Relic, Nagios, and ServiceNow. We are more efficient, more informed, and …

  • "We use xMatters for manual and automated notifications. The application and APIs are easy to use, portable, available on multiple platforms with all the necessary options for security and auditing. From a support standpoint, xMatters is a highly available application with very good notifications regarding maintenance, feature enhancements, etc. The …

  • "xMatters is much faster to deploy and use. We had it up in a matter of days, versus months."

  • "By adding a relevance engine to HP Service Manager, Convergys is able to automatically target notifications to the right team based on the specific issue and client."

  • "xMatters is hands down the best platform in this space. After doing hands-on demos with several incident management tools, our organization found that the features and flexibility provided by xMatters met or exceeded our requirements in ways that other solutions couldn't. Their team has always been engaged, responsive and professional …

  • "As an integral part of the communities we serve, we have a special responsibility to reliably manage the quality of our foods. xMatters has been an instrumental partner in meeting our Customer First Strategy."

  • "By adding a relevance engine to their ITSM process with integrations to Service Now and Interlink BES, Centrica is able to automatically target notifications to the right team based on the specific issue and client."

  • "We integrated xMatters with ServiceNow to help improve our Incident Management Process. Our ability to escalate alerts and pull teams together quickly via xMatters means our system uptime remain consistently high."

  • "Imagine what you could do with a system that ensures the data that goes into it, is the best quality."

  • "We changed the way we communicate Major Incidents to Technology and the business, allowing people to subscribe to what they care about."

  • "xMatters provides an excellent service/tool that allows Forsythe to communicate specific information consistently and quickly to our Executive Leadership, Crisis Mgmt team and employee base to respond and react in the most efficient manner that limits impact to our customers."