51 xMatters Testimonials

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  • "We use xMatters for manual and automated notifications. The application and APIs are easy to use, portable, available on multiple platforms with all the necessary options for security and auditing. From a support standpoint, xMatters is a highly available application with very good notifications regarding maintenance, feature enhancements, etc. The …

  • "We changed the way we communicate Major Incidents to Technology and the business, allowing people to subscribe to what they care about."

  • "As an integral part of the communities we serve, we have a special responsibility to reliably manage the quality of our foods. xMatters has been an instrumental partner in meeting our Customer First Strategy."

  • "xMatters has brought in massive efficiency gains in what comes to Major Incident Management namely around speed to act and valuable information to the business."

  • "xMatters is our single address in the cloud which provides us with a worry free alerting service. The powerful REST-API gives us a chance to adapt the oncall-schedule to our needs in a quick and easy way. With the xMatters App and custom forms we get critical information in time …

  • "xMatters revolutionized our capabilities—upgrading our IT management and Business Continuity effectiveness exponentially."

  • "We operate in a rapid-paced 'Dev-Ops' world of continuous development coupled with high expectations from internal customers of being first to market in all that we do."

  • "I am a software administrator, and this is the least "problematic" application I administer. There are plenty of tips and tricks for users, as well as videos for training, etc. When you do have an issue - be it technical or user driven, however, these are probably the most responsive …

  • "xMatters provides an excellent service/tool that allows Forsythe to communicate specific information consistently and quickly to our Executive Leadership, Crisis Mgmt team and employee base to respond and react in the most efficient manner that limits impact to our customers."

  • "xMatters synchronizes groups, users, and roles with our ServiceNow instance to simplify the creation of critical rota and device preferences that become make or break for contacting the right people when a critical incident occurs."

  • "xMatters allows us to communicate with the entire organization in a matter of seconds when we need it the most. It helps us bridge gaps between all of our remote sites globally and provides us with real time situational analysis during an emergency."

  • "Very Great Product. I like how easy the product is to use and how quick and knowledgeable the customer support is. I use xMatters on a daily basis as the SME for my company. The product is very easy to use and does its intended function very well. The best …

  • "The xMatters product assists in crisis communications and timely, effective and accurate messages with our business partners."

  • "Imagine what you could do with a system that ensures the data that goes into it, is the best quality."

  • "By adding a relevance engine to their ITSM process with integrations to Service Now and Interlink BES, Centrica is able to automatically target notifications to the right team based on the specific issue and client."