51 xMatters Testimonials

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  • "xMatters calls you on the phone, provides a brief on why you’re being called, and then pushes you into the conference bridge instantly. Amazing!"

  • "We implemented xMatters and within hours we have seen the product payoff. We have 350 users managing how and when they want to be notified for our IT department."

  • "Being SaaS-based, setup and maintenance of the product itself are effortless. This also provides availability regardless of the outages in your environment-a big plus. The mobile app is easy to install and use and works well. The product has good logging which has been useful when people indicate they didn’t …

  • "xMatters provides an excellent service/tool that allows Forsythe to communicate specific information consistently and quickly to our Executive Leadership, Crisis Mgmt team and employee base to respond and react in the most efficient manner that limits impact to our customers."

  • "We had a very aggressive timeline, but we knew we had to implement strategically throughout the organization because of xMatters’ robust capabilities."

  • "One of the attractions to xMatters is it supports both emergency and operational notification requirements within our hospitals and throughout the organization."

  • "Imagine what you could do by automating cross-team collaboration in your organization."

  • "We have a lot of different vendors that we deal with, and I would rate xMatters as being at the top of the list."

  • "We have been using xMatters for some time now and could not have selected a better product! Everything from managing our Information Technology on-call schedules to managing workflow with the integration has been world-class. To top it off, the amazing support is icing on the cake. Every single person we …

  • "Imagine if you had a system that was flexible enough to allow you to build communication plans for all of your unique business processes."

  • "From initial contact through purchase, training and support, xMatters have be thorough and professional. Software is simple and intuitive to use and we are already accruing the benefits in our business continuity program."

  • "xMatters synchronizes groups, users, and roles with our ServiceNow instance to simplify the creation of critical rota and device preferences that become make or break for contacting the right people when a critical incident occurs."

  • "The Intermountain Stroke request process is quick and efficient every time because it’s simplified and to the point. This is because of our dedicated 24/7 neurologists, a great Transfer Center team, and the programming capabilities of xMatters."

  • "Literally the first couple of rescues we sent out using the new system were solved in minutes."

  • "We are deeply committed to improving outcomes for native animals. To be able to rescue more animals faster is one of many ways that we do this and our team all put their heart and soul into the work. It is truly a labor of love."