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"The xMatters product assists in crisis communications and timely, effective and accurate messages with our business partners."
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"Imagine what you could do with a system that ensures the data that goes into it, is the best quality."
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"All the information is in one report. We’ve removed the risk of the wrong message being sent."
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"We are using BMC Control-M for our schedule jobs and with the help of xMatters we are able to update the BMC Control-M job in real-time. The benefit is that this process is immediate – significantly faster than the time required for staff to notice the failures or malfunctions, determine …
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"Imagine what you could do with a system that improved on the investments you’ve already made.“
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"My favorite feature is creating groups on the fly for targeted secure notifications."
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"It’s all automated so it doesn’t have to go back to the data center to look up contact information for each escalation."
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"We implemented xMatters and within hours we have seen the product payoff. We have 350 users managing how and when they want to be notified for our IT department."
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“xMatters is going to be one of the applications we use as a foundation, and not just for IT needs. We can use it for alerting for just about any business process. Again, it comes down to efficiency, and that’s the key thing we look at with xMatters."
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"We use xMatters to effectively distribute our business continuity plans to our critical business functions."
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"As a cloud-based application, xMatters would be easier for us to manage and deploy across our many locations. Plus, it integrates with ServiceNow, giving us consistent documentation in our service management system so we can truly measure gaps and find time-to-fix opportunities."
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"We had a very aggressive timeline, but we knew we had to implement strategically throughout the organization because of xMatters’ robust capabilities."
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"One of the attractions to xMatters is it supports both emergency and operational notification requirements within our hospitals and throughout the organization."
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"Imagine what you could do with automated schedules and escalations in your organization."
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"Literally the first couple of rescues we sent out using the new system were solved in minutes."