51 xMatters Testimonials

"The iOS app is easy and fast to use. The ability to acknowledge that we have received the alert from the app is a nice feature."

"All the information is in one report. We’ve removed the risk of the wrong message being sent."

"Imagine if you had a system that was flexible enough to allow you to build communication plans for all of your unique business processes."

"We use xMatters to effectively distribute our business continuity plans to our critical business functions."

"The customers now take advantage of the ability to subscribe to the events that impact them and IT Operations can now minimize the broadcasts of irrelevant information."

"xMatters is our single address in the cloud which provides us with a worry free alerting service. The powerful REST-API gives us a chance to adapt the oncall-schedule to our needs in a quick and easy way. With the xMatters App and custom forms we get critical information in time which can be handled without losing sight of the issue reported."

"Imagine what you could do by automating cross-team collaboration in your organization."

"xMatters synchronizes groups, users, and roles with our ServiceNow instance to simplify the creation of critical rota and device preferences that become make or break for contacting the right people when a critical incident occurs."

"We have a lot of different vendors that we deal with, and I would rate xMatters as being at the top of the list."

"By adding a relevance engine to their ITSM process with integrations to Service Now and Interlink BES, Centrica is able to automatically target notifications to the right team based on the specific issue and client."

"xMatters is much faster to deploy and use. We had it up in a matter of days, versus months."

"xMatters has brought in massive efficiency gains in what comes to Major Incident Management namely around speed to act and valuable information to the business."

"From initial contact through purchase, training and support, xMatters have be thorough and professional. Software is simple and intuitive to use and we are already accruing the benefits in our business continuity program."

"xMatters calls you on the phone, provides a brief on why you’re being called, and then pushes you into the conference bridge instantly. Amazing!"

"xMatters provides an excellent service/tool that allows Forsythe to communicate specific information consistently and quickly to our Executive Leadership, Crisis Mgmt team and employee base to respond and react in the most efficient manner that limits impact to our customers."