51 xMatters Testimonials

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  • "The xMatters product assists in crisis communications and timely, effective and accurate messages with our business partners."

  • "Imagine what you could do with two-way mobile access in your organization."

  • “xMatters is going to be one of the applications we use as a foundation, and not just for IT needs. We can use it for alerting for just about any business process. Again, it comes down to efficiency, and that’s the key thing we look at with xMatters."

  • "We have a lot of different vendors that we deal with, and I would rate xMatters as being at the top of the list."

  • "xMatters revolutionized our capabilities—upgrading our IT management and Business Continuity effectiveness exponentially."

  • "xMatters has brought in massive efficiency gains in what comes to Major Incident Management namely around speed to act and valuable information to the business."

  • "xMatters is our single address in the cloud which provides us with a worry free alerting service. The powerful REST-API gives us a chance to adapt the oncall-schedule to our needs in a quick and easy way. With the xMatters App and custom forms we get critical information in time …

  • "We have been using xMatters for some time now and could not have selected a better product! Everything from managing our Information Technology on-call schedules to managing workflow with the integration has been world-class. To top it off, the amazing support is icing on the cake. Every single person we …

  • "xMatters calls you on the phone, provides a brief on why you’re being called, and then pushes you into the conference bridge instantly. Amazing!"

  • "xMatters provides an excellent service/tool that allows Forsythe to communicate specific information consistently and quickly to our Executive Leadership, Crisis Mgmt team and employee base to respond and react in the most efficient manner that limits impact to our customers."

  • "xMatters synchronizes groups, users, and roles with our ServiceNow instance to simplify the creation of critical rota and device preferences that become make or break for contacting the right people when a critical incident occurs."

  • "All the information is in one report. We’ve removed the risk of the wrong message being sent."

  • "By adding a relevance engine to their ITSM process with integrations to Service Now and Interlink BES, Centrica is able to automatically target notifications to the right team based on the specific issue and client."

  • "xMatters allows us to effectively communicate outages and high profile events to our internal teams, business partners and senior leadership. We use this for notifications (one way communication) and escalations (two way communication)."

  • "Imagine if you had a system that was flexible enough to allow you to build communication plans for all of your unique business processes."