"It’s all automated so it doesn’t have to go back to the data center to look up contact information for each escalation."

"By adding a relevance engine to HP Service Manager, Convergys is able to automatically target notifications to the right team based on the specific issue and client."

"We have a lot of different vendors that we deal with, and I would rate xMatters as being at the top of the list."

"xMatters is much faster to deploy and use. We had it up in a matter of days, versus months."

"We changed the way we communicate Major Incidents to Technology and the business, allowing people to subscribe to what they care about."

"Imagine what you could do with automated schedules and escalations in your organization."

"You have to have a crisis management program with timely and intelligent communications."

"We implemented xMatters and within hours we have seen the product payoff. We have 350 users managing how and when they want to be notified for our IT department."

"Literally the first couple of rescues we sent out using the new system were solved in minutes."

"We are deeply committed to improving outcomes for native animals. To be able to rescue more animals faster is one of many ways that we do this and our team all put their heart and soul into the work. It is truly a labor of love."

"Imagine if you had a system that was flexible enough to allow you to build communication plans for all of your unique business processes."

"xMatters has brought in massive efficiency gains in what comes to Major Incident Management namely around speed to act and valuable information to the business."

"We use xMatters to effectively distribute our business continuity plans to our critical business functions."

"We had a very aggressive timeline, but we knew we had to implement strategically throughout the organization because of xMatters’ robust capabilities."

"One of the attractions to xMatters is it supports both emergency and operational notification requirements within our hospitals and throughout the organization."