"By adding a relevance engine to HP Service Manager, Convergys is able to automatically target notifications to the right team based on the specific issue and client."

"We use xMatters to effectively distribute our business continuity plans to our critical business functions."

"From initial contact through purchase, training and support, xMatters have be thorough and professional. Software is simple and intuitive to use and we are already accruing the benefits in our business continuity program."

"We had a very aggressive timeline, but we knew we had to implement strategically throughout the organization because of xMatters’ robust capabilities."

"One of the attractions to xMatters is it supports both emergency and operational notification requirements within our hospitals and throughout the organization."

"The iOS app is easy and fast to use. The ability to acknowledge that we have received the alert from the app is a nice feature."

"The customers now take advantage of the ability to subscribe to the events that impact them and IT Operations can now minimize the broadcasts of irrelevant information."

"I am a software administrator, and this is the least "problematic" application I administer. There are plenty of tips and tricks for users, as well as videos for training, etc. When you do have an issue - be it technical or user driven, however, these are probably the most responsive …

"The peace of mind of knowing that I can contact any of my constituents, and also supply them with accurate information on their smartphones, is priceless. Having the ability to communicate timely and accurate information is the key."

"Communication is at the heart of crisis management, and we now have a way to intuitively and seamlessly push information to the specific team members who require it. This is absolutely critical in a crisis when events can change quickly.”

"Following the Ferguson verdict, we quickly notified stores in the highest-risk zones to cease operations and close for the evening, and notified other stores in the area to be prepared to evacuate. The ability to expedite notification through xMatters was key to protecting our team members and customers. We were …

"Imagine what you could do with a system that ensures the data that goes into it, is the best quality."

"You have to have a crisis management program with timely and intelligent communications."

"The xMatters product assists in crisis communications and timely, effective and accurate messages with our business partners."

"xMatters is much faster to deploy and use. We had it up in a matter of days, versus months."