-
"Imagine what you could do with a system that ensures the data that goes into it, is the best quality."
-
"We are using BMC Control-M for our schedule jobs and with the help of xMatters we are able to update the BMC Control-M job in real-time. The benefit is that this process is immediate – significantly faster than the time required for staff to notice the failures or malfunctions, determine …
-
"xMatters is hands down the best platform in this space. After doing hands-on demos with several incident management tools, our organization found that the features and flexibility provided by xMatters met or exceeded our requirements in ways that other solutions couldn't. Their team has always been engaged, responsive and professional …
-
"We have been using xMatters for some time now and could not have selected a better product! Everything from managing our Information Technology on-call schedules to managing workflow with the integration has been world-class. To top it off, the amazing support is icing on the cake. Every single person we …
-
"Being SaaS-based, setup and maintenance of the product itself are effortless. This also provides availability regardless of the outages in your environment-a big plus. The mobile app is easy to install and use and works well. The product has good logging which has been useful when people indicate they didn’t …
-
"We changed the way we communicate Major Incidents to Technology and the business, allowing people to subscribe to what they care about."
-
"The peace of mind of knowing that I can contact any of my constituents, and also supply them with accurate information on their smartphones, is priceless. Having the ability to communicate timely and accurate information is the key."
-
"Communication is at the heart of crisis management, and we now have a way to intuitively and seamlessly push information to the specific team members who require it. This is absolutely critical in a crisis when events can change quickly.”
-
"Literally the first couple of rescues we sent out using the new system were solved in minutes."
-
"We are deeply committed to improving outcomes for native animals. To be able to rescue more animals faster is one of many ways that we do this and our team all put their heart and soul into the work. It is truly a labor of love."
-
"xMatters revolutionized our capabilities—upgrading our IT management and Business Continuity effectiveness exponentially."
-
"From initial contact through purchase, training and support, xMatters have be thorough and professional. Software is simple and intuitive to use and we are already accruing the benefits in our business continuity program."
-
"Very Great Product. I like how easy the product is to use and how quick and knowledgeable the customer support is. I use xMatters on a daily basis as the SME for my company. The product is very easy to use and does its intended function very well. The best …
-
"We have a lot of different vendors that we deal with, and I would rate xMatters as being at the top of the list."
-
"By adding a relevance engine to HP Service Manager, Convergys is able to automatically target notifications to the right team based on the specific issue and client."