"We integrated xMatters with ServiceNow to help improve our Incident Management Process. Our ability to escalate alerts and pull teams together quickly via xMatters means our system uptime remain consistently high."

"From initial contact through purchase, training and support, xMatters have be thorough and professional. Software is simple and intuitive to use and we are already accruing the benefits in our business continuity program."

"All the information is in one report. We’ve removed the risk of the wrong message being sent."

"Imagine what you could do with automated schedules and escalations in your organization."

"xMatters provides an excellent service/tool that allows Forsythe to communicate specific information consistently and quickly to our Executive Leadership, Crisis Mgmt team and employee base to respond and react in the most efficient manner that limits impact to our customers."

"Being SaaS-based, setup and maintenance of the product itself are effortless. This also provides availability regardless of the outages in your environment-a big plus. The mobile app is easy to install and use and works well. The product has good logging which has been useful when people indicate they didn’t …

"Imagine what you could do by automating cross-team collaboration in your organization."

"The Intermountain Stroke request process is quick and efficient every time because it’s simplified and to the point. This is because of our dedicated 24/7 neurologists, a great Transfer Center team, and the programming capabilities of xMatters."

"We use xMatters to effectively distribute our business continuity plans to our critical business functions."

"It used to take three hours to reach everyone. Now it takes just minutes."

"The peace of mind of knowing that I can contact any of my constituents, and also supply them with accurate information on their smartphones, is priceless. Having the ability to communicate timely and accurate information is the key."

"Communication is at the heart of crisis management, and we now have a way to intuitively and seamlessly push information to the specific team members who require it. This is absolutely critical in a crisis when events can change quickly.”

"By adding a relevance engine to HP Service Manager, Convergys is able to automatically target notifications to the right team based on the specific issue and client."

"Imagine what you could do with a system that ensures the data that goes into it, is the best quality."

"xMatters is hands down the best platform in this space. After doing hands-on demos with several incident management tools, our organization found that the features and flexibility provided by xMatters met or exceeded our requirements in ways that other solutions couldn't. Their team has always been engaged, responsive and professional …