51 xMatters Testimonials

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  • "Imagine if you had a system that was flexible enough to allow you to build communication plans for all of your unique business processes."

  • "Imagine what you could do with a system that ensures the data that goes into it, is the best quality."

  • "We use xMatters to effectively distribute our business continuity plans to our critical business functions."

  • "xMatters allows us to communicate with the entire organization in a matter of seconds when we need it the most. It helps us bridge gaps between all of our remote sites globally and provides us with real time situational analysis during an emergency."

  • "xMatters is hands down the best platform in this space. After doing hands-on demos with several incident management tools, our organization found that the features and flexibility provided by xMatters met or exceeded our requirements in ways that other solutions couldn't. Their team has always been engaged, responsive and professional …

  • "Imagine what you could do with two-way mobile access in your organization."

  • "xMatters is much faster to deploy and use. We had it up in a matter of days, versus months."

  • "By adding a relevance engine to HP Service Manager, Convergys is able to automatically target notifications to the right team based on the specific issue and client."

  • "We had a very aggressive timeline, but we knew we had to implement strategically throughout the organization because of xMatters’ robust capabilities."

  • "One of the attractions to xMatters is it supports both emergency and operational notification requirements within our hospitals and throughout the organization."

  • "We have been using xMatters for some time now and could not have selected a better product! Everything from managing our Information Technology on-call schedules to managing workflow with the integration has been world-class. To top it off, the amazing support is icing on the cake. Every single person we …

  • "xMatters calls you on the phone, provides a brief on why you’re being called, and then pushes you into the conference bridge instantly. Amazing!"

  • "The peace of mind of knowing that I can contact any of my constituents, and also supply them with accurate information on their smartphones, is priceless. Having the ability to communicate timely and accurate information is the key."

  • "Communication is at the heart of crisis management, and we now have a way to intuitively and seamlessly push information to the specific team members who require it. This is absolutely critical in a crisis when events can change quickly.”

  • "The customers now take advantage of the ability to subscribe to the events that impact them and IT Operations can now minimize the broadcasts of irrelevant information."