-
"xMatters provides an excellent service/tool that allows Forsythe to communicate specific information consistently and quickly to our Executive Leadership, Crisis Mgmt team and employee base to respond and react in the most efficient manner that limits impact to our customers."
-
"xMatters allows us to effectively communicate outages and high profile events to our internal teams, business partners and senior leadership. We use this for notifications (one way communication) and escalations (two way communication)."
-
"As a cloud-based application, xMatters would be easier for us to manage and deploy across our many locations. Plus, it integrates with ServiceNow, giving us consistent documentation in our service management system so we can truly measure gaps and find time-to-fix opportunities."
-
"Very Great Product. I like how easy the product is to use and how quick and knowledgeable the customer support is. I use xMatters on a daily basis as the SME for my company. The product is very easy to use and does its intended function very well. The best …
-
"As an integral part of the communities we serve, we have a special responsibility to reliably manage the quality of our foods. xMatters has been an instrumental partner in meeting our Customer First Strategy."
-
"The Intermountain Stroke request process is quick and efficient every time because it’s simplified and to the point. This is because of our dedicated 24/7 neurologists, a great Transfer Center team, and the programming capabilities of xMatters."
-
"xMatters synchronizes groups, users, and roles with our ServiceNow instance to simplify the creation of critical rota and device preferences that become make or break for contacting the right people when a critical incident occurs."
-
"We have been using xMatters for some time now and could not have selected a better product! Everything from managing our Information Technology on-call schedules to managing workflow with the integration has been world-class. To top it off, the amazing support is icing on the cake. Every single person we …
-
"We operate in a rapid-paced 'Dev-Ops' world of continuous development coupled with high expectations from internal customers of being first to market in all that we do."
-
"My favorite feature is creating groups on the fly for targeted secure notifications."
-
"It’s all automated so it doesn’t have to go back to the data center to look up contact information for each escalation."
-
"xMatters calls you on the phone, provides a brief on why you’re being called, and then pushes you into the conference bridge instantly. Amazing!"
-
"Imagine what you could do with two-way mobile access in your organization."
-
"The peace of mind of knowing that I can contact any of my constituents, and also supply them with accurate information on their smartphones, is priceless. Having the ability to communicate timely and accurate information is the key."
-
"Communication is at the heart of crisis management, and we now have a way to intuitively and seamlessly push information to the specific team members who require it. This is absolutely critical in a crisis when events can change quickly.”