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"Very Great Product. I like how easy the product is to use and how quick and knowledgeable the customer support is. I use xMatters on a daily basis as the SME for my company. The product is very easy to use and does its intended function very well. The best …
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“xMatters is going to be one of the applications we use as a foundation, and not just for IT needs. We can use it for alerting for just about any business process. Again, it comes down to efficiency, and that’s the key thing we look at with xMatters."
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"xMatters calls you on the phone, provides a brief on why you’re being called, and then pushes you into the conference bridge instantly. Amazing!"
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"Imagine if you had a system that was flexible enough to allow you to build communication plans for all of your unique business processes."
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"From initial contact through purchase, training and support, xMatters have be thorough and professional. Software is simple and intuitive to use and we are already accruing the benefits in our business continuity program."
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"Literally the first couple of rescues we sent out using the new system were solved in minutes."
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"We are deeply committed to improving outcomes for native animals. To be able to rescue more animals faster is one of many ways that we do this and our team all put their heart and soul into the work. It is truly a labor of love."
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"Imagine what you could do with automated schedules and escalations in your organization."
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"xMatters allows us to effectively communicate outages and high profile events to our internal teams, business partners and senior leadership. We use this for notifications (one way communication) and escalations (two way communication)."
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"xMatters is simple to use, efficient and effective! We began using xMatters for basic paging and messaging for specific departments and teams but have now evolved into automation and integration with a few of our essential tools like New Relic, Nagios, and ServiceNow. We are more efficient, more informed, and …
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"We use xMatters for manual and automated notifications. The application and APIs are easy to use, portable, available on multiple platforms with all the necessary options for security and auditing. From a support standpoint, xMatters is a highly available application with very good notifications regarding maintenance, feature enhancements, etc. The …
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"By adding a relevance engine to HP Service Manager, Convergys is able to automatically target notifications to the right team based on the specific issue and client."
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"We have a lot of different vendors that we deal with, and I would rate xMatters as being at the top of the list."
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"By adding a relevance engine to their ITSM process with integrations to Service Now and Interlink BES, Centrica is able to automatically target notifications to the right team based on the specific issue and client."
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"xMatters has brought in massive efficiency gains in what comes to Major Incident Management namely around speed to act and valuable information to the business."