"By adding a relevance engine to HP Service Manager, Convergys is able to automatically target notifications to the right team based on the specific issue and client."

"xMatters allows us to effectively communicate outages and high profile events to our internal teams, business partners and senior leadership. We use this for notifications (one way communication) and escalations (two way communication)."

"The Intermountain Stroke request process is quick and efficient every time because it’s simplified and to the point. This is because of our dedicated 24/7 neurologists, a great Transfer Center team, and the programming capabilities of xMatters."

"From initial contact through purchase, training and support, xMatters have be thorough and professional. Software is simple and intuitive to use and we are already accruing the benefits in our business continuity program."

"The xMatters product assists in crisis communications and timely, effective and accurate messages with our business partners."

"We had a very aggressive timeline, but we knew we had to implement strategically throughout the organization because of xMatters’ robust capabilities."

"One of the attractions to xMatters is it supports both emergency and operational notification requirements within our hospitals and throughout the organization."

"Imagine what you could do with automated schedules and escalations in your organization."

"xMatters calls you on the phone, provides a brief on why you’re being called, and then pushes you into the conference bridge instantly. Amazing!"

"xMatters revolutionized our capabilities—upgrading our IT management and Business Continuity effectiveness exponentially."

"As a cloud-based application, xMatters would be easier for us to manage and deploy across our many locations. Plus, it integrates with ServiceNow, giving us consistent documentation in our service management system so we can truly measure gaps and find time-to-fix opportunities."

"xMatters is simple to use, efficient and effective! We began using xMatters for basic paging and messaging for specific departments and teams but have now evolved into automation and integration with a few of our essential tools like New Relic, Nagios, and ServiceNow. We are more efficient, more informed, and …

"We use xMatters for manual and automated notifications. The application and APIs are easy to use, portable, available on multiple platforms with all the necessary options for security and auditing. From a support standpoint, xMatters is a highly available application with very good notifications regarding maintenance, feature enhancements, etc. The …

"The customers now take advantage of the ability to subscribe to the events that impact them and IT Operations can now minimize the broadcasts of irrelevant information."

"Imagine what you could do by automating cross-team collaboration in your organization."