51 xMatters Testimonials

Industry
Company Size
15 per page
  • 15
Reset
  • "Imagine what you could do with automated schedules and escalations in your organization."

  • "Imagine if you had a system that was flexible enough to allow you to build communication plans for all of your unique business processes."

  • "Imagine what you could do with a system that improved on the investments you’ve already made.“

  • "By adding a relevance engine to HP Service Manager, Convergys is able to automatically target notifications to the right team based on the specific issue and client."

  • "We implemented xMatters and within hours we have seen the product payoff. We have 350 users managing how and when they want to be notified for our IT department."

  • "Imagine what you could do with a system that ensures the data that goes into it, is the best quality."

  • "The customers now take advantage of the ability to subscribe to the events that impact them and IT Operations can now minimize the broadcasts of irrelevant information."

  • "Being SaaS-based, setup and maintenance of the product itself are effortless. This also provides availability regardless of the outages in your environment-a big plus. The mobile app is easy to install and use and works well. The product has good logging which has been useful when people indicate they didn’t …

  • "Very Great Product. I like how easy the product is to use and how quick and knowledgeable the customer support is. I use xMatters on a daily basis as the SME for my company. The product is very easy to use and does its intended function very well. The best …

  • "I am a software administrator, and this is the least "problematic" application I administer. There are plenty of tips and tricks for users, as well as videos for training, etc. When you do have an issue - be it technical or user driven, however, these are probably the most responsive …

  • "Imagine what you could do by automating cross-team collaboration in your organization."

  • "You have to have a crisis management program with timely and intelligent communications."

  • "Imagine what you could do with two-way mobile access in your organization."

  • "xMatters allows us to effectively communicate outages and high profile events to our internal teams, business partners and senior leadership. We use this for notifications (one way communication) and escalations (two way communication)."

  • “xMatters is going to be one of the applications we use as a foundation, and not just for IT needs. We can use it for alerting for just about any business process. Again, it comes down to efficiency, and that’s the key thing we look at with xMatters."