51 xMatters Testimonials

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  • "One of the attractions to xMatters is it supports both emergency and operational notification requirements within our hospitals and throughout the organization."

  • "We have a lot of different vendors that we deal with, and I would rate xMatters as being at the top of the list."

  • "Literally the first couple of rescues we sent out using the new system were solved in minutes."

  • "Imagine what you could do with automated schedules and escalations in your organization."

  • "We changed the way we communicate Major Incidents to Technology and the business, allowing people to subscribe to what they care about."

  • "Imagine if you had a system that was flexible enough to allow you to build communication plans for all of your unique business processes."

  • "You have to have a crisis management program with timely and intelligent communications."

  • "The customers now take advantage of the ability to subscribe to the events that impact them and IT Operations can now minimize the broadcasts of irrelevant information."

  • "xMatters revolutionized our capabilities—upgrading our IT management and Business Continuity effectiveness exponentially."

  • "Imagine what you could do with two-way mobile access in your organization."

  • "By adding a relevance engine to HP Service Manager, Convergys is able to automatically target notifications to the right team based on the specific issue and client."

  • "xMatters provides an excellent service/tool that allows Forsythe to communicate specific information consistently and quickly to our Executive Leadership, Crisis Mgmt team and employee base to respond and react in the most efficient manner that limits impact to our customers."

  • "We are using BMC Control-M for our schedule jobs and with the help of xMatters we are able to update the BMC Control-M job in real-time. The benefit is that this process is immediate – significantly faster than the time required for staff to notice the failures or malfunctions, determine …

  • "Imagine what you could do with a system that improved on the investments you’ve already made.“

  • "We implemented xMatters and within hours we have seen the product payoff. We have 350 users managing how and when they want to be notified for our IT department."