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Wix Answers is a unified customer support solution that puts the agent-customer interactions in one single view. Driven by self-service and intuitive UI, the agent’s time is spent only on what’s actually needed: delivering spot-on answers and increasing customer satisfaction. All support channels working together to give insight into the most common customer pain points to build a better product and guarantee customer retention.
Zendesk is a service-first CRM company that builds software designed to improve customer relationships and provide the best customer experience. The Zendesk Support Suite allows your business to have natural conversations with your customers, without letting them feel what’s going on behind the scenes. It’s sophisticated enough to meet complex needs and simple enough to let you get up and running immediately.
Learn more about Zendesk
"Wix Answers gave us the ability to create a help center exactly the way we wanted in a short time frame with zero development, minimal effort and in multiple languages."
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