146 WalkMe Testimonials

"Helping our customers be successful is our number one priority at Truckstop.com. We have received world-class customer care from the WalkMe team. It’s a partnership that we value, and is positively, measurably impacting our business."

"People were relying on white-glove service from our HR team. This worked when we were in startup mode, but as we grew, this became unsustainable. We wanted to improve self-service, and empower the managers and employees using our HCM to perform transactions themselves."

"WalkMe reduced incoming support ticket requests, significantly heightened user engagement, enabled faster onboarding process, and set the end user up for success."

"Being able to introduce new features to a user and to promote our events directly in the product, where the user is, makes my job that much easier."

“Overall, WalkMe has helped us improve product usage, consumption, and retention by 300%. We’ve been able to reach 80% digital offering revenue growth, which was 2X our target.”

“WalkMe has changed our learning landscape. In the past, we've always had to be more reactive in the way we approach learning. Now, we can actually roll out the learning alongside the system or the new products.”

“WalkMe gives us a quick and simple way in a matter of minutes and hours versus weeks and months to do system implementations. But the true value of WalkMe, McKittrick points out, is its ability to work across applications as an organization-wide change management solution. So we see the value of our investments in our tools straightaway.”

“If WalkMe wasn’t there, people would depend on their VPs or the service desk for information. We would need more training sessions and longer documentation. Now, people can self-serve and they’re happier with the experience.”

“WalkMe helped us to drive Salesforce Lightning adoption with minimal impact to productivity, and fits in seamlessly as part of our digital transformation strategy.”

“WalkMe had a huge impact on Sprinklr in a short period of time - we use WalkMe for both our employee-facing applications and our customer-facing SaaS solutions, and our time to value was within 90 days for both use cases. Creating a frictionless employee experience leads directly to customer happiness and overall growth. With WalkMe, employee support tickets reduced by up to 85% and the customer time in the Sprinklr platform increased by 30% in the last year.”

"Data integrity and efficiency are of the utmost importance to us as we scale our sales organization. Apttus gives us the framework to accurately create and track our legal contracts while WalkMe empowers our salespeople to learn and execute processes correctly every time. They work harmoniously together for the perfect solution to enable our team to learn and continue to be efficient."

"We could not have made the switch to Lightning without WalkMe. The platform offers direction for our representatives, gives us more consistency in the tools we use, and positively impacts the quality of the data we get."

"Using WalkMe inTool training, employees were smartly guided on the new system immediately when they had need. No pre-training was even created! The adoption of the new software was seamless and trouble-free company-wide."

"WalkMe is a very powerful and rich solution. It’s simple to configure for responsive results."

"We would not have been able to grow so quickly without the help of WalkMe’s Digital Adoption Platform. It’s a vital tool in our support team’s everyday working life—so much so that it’s built into our everyday working processes."