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“WalkMe is our in-app megaphone. It lets us target the right message to the right people at the right time – without overwhelming anyone.”
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"WalkMe guides the user inside the solution, not outside of it. It is available everywhere, and it is used at the preferred pace of the user. We compared WalkMe with other products of the same approach. Only WalkMe had the proficiency and extensibility that we needed."
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“Nearly half of our employees travel infrequently and only need to submit an expense report once or twice a year. On the other hand, we have hourly employees – like our field utility crews, linemen, and foreman – who regularly travel to local regions as part of their work.”
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"WalkMe is a very powerful and rich solution. It’s simple to configure for responsive results."
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"We would not have been able to grow so quickly without the help of WalkMe’s Digital Adoption Platform. It’s a vital tool in our support team’s everyday working life—so much so that it’s built into our everyday working processes."
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“They’re not heavily staffed so, if left to their own devices, we could expect a huge volume of questions, which really wouldn’t be viable in terms of the frustration-free user experience they want—or the average fee we charge.”
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"We want our employees to focus on our core business activities and not multiple HR processes and procedures—and WalkMe helps us do just that."
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"Understanding how customers are using the platform is crucial to us improving the user experience, customer happiness, and adoption of Sprinklr."
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"WalkMe is considered a necessary part of our change management and is immediately requested as part of the performance support deliverables."
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"With WalkMe on Microsoft Dynamics, we are able to give our employees the guidance and in the moment support they need so they can spend more time focused on our customers."
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"WalkMe seamlessly integrates with the SuccessFactors platform and engages our employees using step-by-step directions delivered via tip balloons and other tools that provide intuitive instruction and even automate processes exactly when and where our employees need it. Employees are able to problem-solve quickly and independently and get back out to …
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"WalkMe and its digital adoption platform has allowed Sage to work with velocity and scale. It gives our colleagues the chance to learn while they carry out the task, which helps us to optimise business performance. We use WalkMe on ServiceNow – our ticketed support platform – to increase self-service, …
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"WalkMe has allowed us to onboard customers faster and even flatten their learning curve. Our customers were ecstatic to have guided tours, step-by-step instructions and walkthroughs right in our software."
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"Incorporating WalkMe across our technologies as an invisible overlay has supported 93% of employees to self-serve – helping us drive our aspiration to get the simple things done quicker."
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"WalkMe enables us to respond to changes really quickly. It's fast to test and build, so we're able to stand up content within a matter of hours – and rather than having to do a system configuration that takes weeks to get through a development and approval cycle, we can …