146 WalkMe Testimonials

"Providing task-based tips to our trial users very early in the product experience had a huge impact on conversion and adoption. We see impressive, tangible results from our WalkMe usage and are very excited to see how our conversion rate more than doubled with very little effort on our end. We look forward to continuing to see how WalkMe positively impacts our customer retention going forward."

"Successful, initial experiences with our App has led to marked increases in long term user engagement and satisfaction, with Net Promoter Scores at the highest range for software companies and web apps."

"WalkMe enabled us to leverage some of our main features that were new to our users. WalkMe Onboarding and Walk-Thru's let us take our users by the hand and guide them for better success in a very complex new environment. When users are not intimidated by these new capabilities, their satisfaction rises and their buying decision is much easier."

"With WalkMe, we've been able to convert our static help page into interactive guides, which has allowed our end users to engage directly in our application."

"It helped us achieve an employee experience that wasn’t previously possible. When employees are in our newly implemented system, they know they’re only one click away from getting immediate assistance via WalkMe."

"Implementing WalkMe onto our Workday platform has allowed us to provide a better experience for employees trying to find information or complete tasks."

"We found that the number of calls to the call center was dramatically reduced because we leveraged WalkMe."

"Implementing WalkMe helped us greatly increase productivity in the sales team. We now spend much less time on tedious data entry, and more time understanding and using the information to further sales."

“When undergoing our transformation to become a digitally-enabled organization, we combined strategy and technology to ensure success. That’s how we found WalkMe. WalkMe was and still is an integral part of our digital adoption strategy to provide our global network of firms – 236,000 people across 158 countries – with an interactive experience that allows individuals to embrace technology and achieve success.”

"With thousands of SmartTip views and Smart Walk-Thru plays, along with reduced clicks and navigation time, Ulta Beauty expects to see a projected 114% ROI on their WalkMe investment due to increased productivity, elimination of 3rd party led training, and reduced support requirements. Most importantly, we are building employee trust in the technology we’ve invested in, creating a more efficient workplace overall."

"Having a way to communicate with our end users and our administrators while they’re in the product is really exciting. WalkMe lets us cater our messaging to the right audience and hit them at the right time."

“We’ll be developing more Walk-Thru instruction guides and more in-app messaging and communication, and really building the community within our platform.”

“Many companies are looking to cut costs, and are under pressure to cut costs, but still keep that volley with customers and sales professionals. [WalkMe] has allowed us to take our training resources and our support resources and move them to where they’re needed most — the very complex, one-off situations. And instead of having them answer the same questions over and over again — the basic questions on processes — we’re able to have our users use WalkMe for those processes and free up those resources on the back end.”

"As we look to add additional products to our sales productivity suite, WalkMe will be a key partner to help us accelerate adoption. With WalkMe we are able to provide a great first-time experience for new users and get them started using the application right away."

"WalkMe for TinderBox has increased efficiency and allowed our clients with more customized workflows to get their sales users up and running faster than ever before."