146 WalkMe Testimonials

“Now, employees are uploading their licenses and safety certificates themselves, so we can refocus people’s efforts on higher impact tasks. The ActionBot jumps between softwares and walks you through the seven or eight different screens and makes it look seamless.”

"Adoption of our technology solutions is critical to achieving return on investment. WalkMe helps with that adoption by engaging our employees directly within our internal applications and providing just in time guidance, which increases self-service and adoption and reduces support tickets submitted to our internal applications."

"After seeing what WalkMe had to offer, it’s been a saviour for me. We love WalkMe!"

"WalkMe has provided us an ‘always on’ help center that seamlessly integrates with our SaaS delivery model. WalkMe supports our lean training team with top-notch service dedicated to ensuring product value immediately."

"With WalkMe, we've been able to convert our static help page into interactive guides, which has allowed our end users to engage directly in our application."

"It helped us achieve an employee experience that wasn’t previously possible. When employees are in our newly implemented system, they know they’re only one click away from getting immediate assistance via WalkMe."

"Implementing WalkMe onto our Workday platform has allowed us to provide a better experience for employees trying to find information or complete tasks."

"We found that the number of calls to the call center was dramatically reduced because we leveraged WalkMe."

"Implementing WalkMe helped us greatly increase productivity in the sales team. We now spend much less time on tedious data entry, and more time understanding and using the information to further sales."

“When undergoing our transformation to become a digitally-enabled organization, we combined strategy and technology to ensure success. That’s how we found WalkMe. WalkMe was and still is an integral part of our digital adoption strategy to provide our global network of firms – 236,000 people across 158 countries – with an interactive experience that allows individuals to embrace technology and achieve success.”

"With thousands of SmartTip views and Smart Walk-Thru plays, along with reduced clicks and navigation time, Ulta Beauty expects to see a projected 114% ROI on their WalkMe investment due to increased productivity, elimination of 3rd party led training, and reduced support requirements. Most importantly, we are building employee trust in the technology we’ve invested in, creating a more efficient workplace overall."

"Having a way to communicate with our end users and our administrators while they’re in the product is really exciting. WalkMe lets us cater our messaging to the right audience and hit them at the right time."

“We’ll be developing more Walk-Thru instruction guides and more in-app messaging and communication, and really building the community within our platform.”

"Providing task-based tips to our trial users very early in the product experience had a huge impact on conversion and adoption. We see impressive, tangible results from our WalkMe usage and are very excited to see how our conversion rate more than doubled with very little effort on our end. We look forward to continuing to see how WalkMe positively impacts our customer retention going forward."

“Many companies are looking to cut costs, and are under pressure to cut costs, but still keep that volley with customers and sales professionals. [WalkMe] has allowed us to take our training resources and our support resources and move them to where they’re needed most — the very complex, one-off situations. And instead of having them answer the same questions over and over again — the basic questions on processes — we’re able to have our users use WalkMe for those processes and free up those resources on the back end.”