168 WalkMe Testimonials

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  • "WalkMe reduced incoming support ticket requests, significantly heightened user engagement, enabled faster onboarding process, and set the end user up for success."

  • "WalkMe helped our users significantly increase the number and the quality of users' profiles in our site."

  • "As a customer relationship management and marketing automation tool, MDC DOT’s core demographic is a group of people who are still adjusting to the Digital Age. In spite of having a Help Desk website with knowledge on most every aspect of our technology, our support desk was receiving at least …

  • "Using WalkMe during the demo experience has helped us learn so much about our buyer, because our prospects vary across industry and market segments, understanding their personas and use cases helps us prioritize leads and which deals to attack."

  • "I am very passionate about WalkMe. I look at my position as an educator. WalkMe helps me give my audience on-screen assistance during our interaction but is also there for them to reference on their own in the future. I believe this is the tool we needed to make our …

  • "With the implementation of WalkMe, our customers are able to onboard within our product independently and at a fast pace. Utilizing WalkMe’s SmartTips and Walk-Thrus, we are able to drive usage of our high-engagement features and reduce onboarding support calls and costs."

  • "Since introducing WalkMe into the business, I don't know how we ever worked without it! Having insight on user engagement and mandating processes through the product has allowed us to accelerate adoption and introduce new processes effectively and efficiently."

  • "Helping our customers be successful is our number one priority at Truckstop.com. We have received world-class customer care from the WalkMe team. It’s a partnership that we value, and is positively, measurably impacting our business."

  • "It is extremely important for our new Sales staff to hit the ground running as time is money, being able to train in a live environment really expedites adoption of the training process."

  • "WalkMe allows us to focus our resources on critical tasks [in Workday] that are driving growth and making us more nimble and scalable."

  • "I received the following from a member of my team that had never used InfoLink 2 (the application where WalkMe was implemented) She was testing the content for me (like tracking a monitoring visit and all visit documentation). Here is what she said: "And WalkMe is awesome! This tool is …

  • "For the first time, we are able to solicit feedback from our end users in-app. This has allowed us to quickly gather feedback and implement changes or improvements to our applications."

  • "Excellent customer experience starts with excellent customer know-how. WalkMe products help us to deliver that know-how in an on-demand and targeted way to improve our clients' success. Our clients' success is our success."

  • "WalkMe has provided us an ‘always on’ help center that seamlessly integrates with our SaaS delivery model. WalkMe supports our lean training team with top-notch service dedicated to ensuring product value immediately."

  • "With WalkMe, we've been able to convert our static help page into interactive guides, which has allowed our end users to engage directly in our application."