146 WalkMe Testimonials

"We now have a 100% digital approach for most new features and updates, and live training has been mainly eliminated - a potential savings of 10+ trainer hours and 60 minutes per Associate. Anywhere from 250-500 users need to be trained through 10-20 live sessions per major feature. Users can now quickly find the support that they need in-tool, when they need it, with no interruption to their workflow and experience less time away from customers."

"With thousands of SmartTip views and Smart Walk-Thru plays, along with reduced clicks and navigation time, Ulta Beauty expects to see a projected 114% ROI on their WalkMe investment due to increased productivity, elimination of 3rd party led training, and reduced support requirements. Most importantly, we are building employee trust in the technology we’ve invested in, creating a more efficient workplace overall."

"WalkMe has allowed us the unique ability to deliver training and onboarding with laser focus on what’s important. Our users now have resources and support directly at their fingertips, empowering them to learn and grow their skills based on their job responsibilities, and at their own pace."

"We are implementing WalkMe ActionBot to improve the on-boarding process for our sales team. WalkMe ActionBot simplifies and streamlines how our employees use our core systems, by automatically completing tasks for them and enabling increased productivity, our goal is to help our employees learn something new instantly and form good habits to drive long-term adoption. WalkMe is critical to helping us achieve a greater technology return on investment."

"WalkMe has helped us streamline communication across internal and external platforms: in our CRM as a knowledge provider and on the online application platform as an on-the-spot engagement tool. WalkMe has been integral in reducing support costs while driving user engagement and adoption."

"WalkMe turned out to be a perfect fit as a solution to address our technical support and customer onboarding goals. Our customer onboarding process has migrated almost entirely to WalkMe. It allowed us to quickly deliver intuitive solutions that would have otherwise required us to code and test complex application logic. As a result, my developers are able to focus on perfecting our core product, and I can focus on design and expanding our reach."

"As a hyper-growth company, the ability to scale is of utmost importance for our long term success. WalkMe's robust offering allows us to improve the customer experience and expand beyond our immediate business opportunities. Without sacrificing R&D resources, WalkMe's technology makes it simple to ensure our customers are seeing value from our product, and proactively handling any customer risk."

"As a change manager, I am constantly searching for the right tools to support my organization in their learning of new processes, systems, technologies and ways of working and WalkMe has exceeded my expectations in doing just that. WalkMe eliminates the need for job aid documents and has significantly reduced the case submissions to our Salesforce Support team. We love the on demand support it offers."

"WalkMe does exactly what it says on the tin - it literally walks sales people through the process of placing a customer order when they need a bit of help."

"We're in the middle of launching several new products and getting us up to speed with your LMS and great articles has been instrumental in our success so far."

"WalkMe provides efficiency and guidance within our organization."

"With hundreds of thousands of educators using Achieve3000’s solutions every school year, we were looking for a new way to approach training and to ensure all our users had the answers they were looking for at their fingertips. In just a few short months, we’ve doubled the Walk-Thrus we provide and added over 200 resources for educators. We’re already receiving great feedback and seeing great results."

"WalkMe has been instrumental in aiding our training process here at Spark. Initially we started using WalkMe for very basic guides and WalkThrus but that shortly evolved into a complex, highly customized training tool for our sales users. We have received extremely positive feedback since we deployed WalkMe and have even had many other divisions of the business starting to utilize WalkMe, too! WalkMe is now regarded as a fundamental training tool at Spark with certain processes boasting a 20 to 40 minute reduction in admin time. Highly recommended product."

"WalkMe has become our first step in training new volunteers as well as retraining regular and occasional volunteers in Microsoft Dynamics CRM. It’s the perfect tool for getting familiar with the system, as well as getting a refresher on less common tasks. Best of all, WalkMe helps the work get done. It’s far more effective than asking someone to watch a video or read a how-to."

"WalkMe has helped eMoney scale and streamline user adoption and share critical messages with target audiences. We were able to create customized courses that save time, eliminate tedious work, and produce meaningful and strategic conversations, enabling our customers to get the most out of our software, service, and support."