146 WalkMe Testimonials

"With WalkMe, familiarizing new users with the software is faster and easier. Our customers are better equipped to work on their own and our support staff is much more efficient."

“Now, employees are uploading their licenses and safety certificates themselves, so we can refocus people’s efforts on higher impact tasks. The ActionBot jumps between softwares and walks you through the seven or eight different screens and makes it look seamless.”

"Meeting our digital transformation goals got a whole lot easier after implementing WalkMe. With varying technology adoption rates, WalkMe offers us the visibility to reduce roadblocks, increase employee engagement and ultimately improve how we do business."

"We have reduced our onboarding time about 30% since implementing WalkMe. We’ve also been able to train more individuals within a new company, rather than limiting the onboarding process to a 1-on-1 approach. We are working with customers that are now able to use WalkMe to train their colleagues and boost our overall engagement."

"WalkMe provided an indispensable tool to enhance our user experience and increase long-term user value. We utilized several of WalkMe’s unique features and then watched as our user experience transformed into something attractive, intuitive and personalized."

"WalkMe frees up our support team from how-to requests so we can better engage with customers. Since we started with WalkMe, we have seen a 20% reduction in inbound support requests, which substantially powered our support costs."

"We have a lot of users with different technological backgrounds and diverse needs. WalkMe was the solution that allowed us to best serve all our users’ needs. We have seen a significant boost in the adoption of our software and our users really appreciate being able to ‘work like experts’, immediately. Our users are more actively engaged and we can see how this correlates to our conversions."

"I would definitely recommend WalkMe to anyone who is looking in to a performance support or in-app training application."

"WalkMe reduced incoming support ticket requests, significantly heightened user engagement, enabled faster onboarding process, and set the end user up for success."

"WalkMe is being used to cut our learning curve in half. Our support team has seen a double-digit decrease in the number of cases that we’re receiving, and a double -digit increase in the speed to go live on our service."

"WalkMe allows everyone to see the benefit of the feature before they start using the feature. My support cost has gone down."

"After seeing what WalkMe had to offer, it’s been a saviour for me. We love WalkMe!"

"We have cut down our training time by several magnitudes. At DialSource we are large fans of our close friends at Walkme."

"CloudCenter shows fast time to value by quickly and easily on-boarding customers and their applications. We implemented WalkMe's self-executing steps to automatically fill in fields for sample content, letting users focus on the CloudCenter platform’s key concepts. This reduced the friction for first-time user and helped them consume self-guided training, ultimately augmenting our customer, partner, and internal training efforts."

"We chose WalkMe to simplify our training process, reduced average time to competence of our employees, and continue the training as they work, thereby empowering them to quickly learn and remember our complex processes."