162 WalkMe Testimonials

"Having a way to communicate with our end users and our administrators while they’re in the product is really exciting. WalkMe lets us cater our messaging to the right audience and hit them at the right time."

"WalkMe is a powerful tool for helping us improve our customer experience, something we consider crucial to our mission in serving higher education customers. The ability to understand how our users are interacting with the technology gives us important insight that allows us to solve a problem or implement a solution that we wouldn’t have had without WalkMe."

"For the first time, we are able to solicit feedback from our end users in-app. This has allowed us to quickly gather feedback and implement changes or improvements to our applications."

"There has been an exponential rise in customer satisfaction since we implemented WalkMe. Our customer experience has been greatly improved. It’s really great that building Walk-Thrus is easy and quick- and can be done by anyone on our team. Our experience with WalkMe and the results we’ve received have been nothing short of fantastic."

"We have reduced our onboarding time about 30% since implementing WalkMe. We’ve also been able to train more individuals within a new company, rather than limiting the onboarding process to a 1-on-1 approach. We are working with customers that are now able to use WalkMe to train their colleagues and boost our overall engagement."

"WalkMe provided an indispensable tool to enhance our user experience and increase long-term user value. We utilized several of WalkMe’s unique features and then watched as our user experience transformed into something attractive, intuitive and personalized."

"WalkMe frees up our support team from how-to requests so we can better engage with customers. Since we started with WalkMe, we have seen a 20% reduction in inbound support requests, which substantially powered our support costs."

"We have a lot of users with different technological backgrounds and diverse needs. WalkMe was the solution that allowed us to best serve all our users’ needs. We have seen a significant boost in the adoption of our software and our users really appreciate being able to ‘work like experts’, immediately. Our users are more actively engaged and we can see how this correlates to our conversions."

"I would definitely recommend WalkMe to anyone who is looking in to a performance support or in-app training application."

"WalkMe reduced incoming support ticket requests, significantly heightened user engagement, enabled faster onboarding process, and set the end user up for success."

"WalkMe is being used to cut our learning curve in half. Our support team has seen a double-digit decrease in the number of cases that we’re receiving, and a double -digit increase in the speed to go live on our service."

"WalkMe allows everyone to see the benefit of the feature before they start using the feature. My support cost has gone down."

"After seeing what WalkMe had to offer, it’s been a saviour for me. We love WalkMe!"

"We have cut down our training time by several magnitudes. At DialSource we are large fans of our close friends at Walkme."

"CloudCenter shows fast time to value by quickly and easily on-boarding customers and their applications. We implemented WalkMe's self-executing steps to automatically fill in fields for sample content, letting users focus on the CloudCenter platform’s key concepts. This reduced the friction for first-time user and helped them consume self-guided training, ultimately augmenting our customer, partner, and internal training efforts."