162 WalkMe Testimonials

“We embed WalkMe into real workflows so users can get their work done. As they move through those tasks, the system guides them in the moment – making learning a natural part of the process.”

"WalkMe enables us to respond to changes really quickly. It's fast to test and build, so we're able to stand up content within a matter of hours – and rather than having to do a system configuration that takes weeks to get through a development and approval cycle, we can deploy improvements or fixes in the same day."

"WalkMe frees up our support team from how-to requests so we can better engage with customers. Since we started with WalkMe, we have seen a 20% reduction in inbound support requests, which substantially powered our support costs."

"Whether users want comprehensive, step-by-step guidance or simply to access tips for completing critical fields, WalkMe guides users without being intrusive or overwhelming them. Our WalkMe solutions proactively prevent issues before they happen and provide the amount of support employees need, when they need it."

"From a global perspective, if you're trying to globalize a business, standardize processes in your business or undergoing a change management initiative, WalkMe is an incredible solution to ensure everything is unified and consistent."

"Efficiencies through digital adoption make our employees more proficient in our technology platforms and give them more time to spend on student success and retention, which is our number-one priority."

"WalkMe allows us to be ahead of the game when it comes to the digitalization strategy within TUI. We are considered forward-thinking and acting in how we can use WalkMe for high-quality, data-based decision making. Within our own team, we use it for all new projects connected with SuccessFactors and the immediate collection of data allows us to quickly see adoption of new processes."

"It may be as small as approving an expense report in Concur, or as complicated as creating a Sales Order in SAP, or as sensitive as completing performance appraisals in our HRIS. With WalkMe, employees are empowered to move fluidly between processes and applications, and they can do these things quickly, efficiently, and – most importantly – accurately."

"Adoption of our technology solutions is critical to achieving return on investment. WalkMe helps with that adoption by engaging our employees directly within our internal applications and providing just in time guidance, which increases self-service and adoption and reduces support tickets submitted to our internal applications."

“In learning and development, we’re always challenged to find innovative ways to deliver the knowledge and skills our professionals need to do their jobs effectively. Looking at ways of digitally providing those kinds of learning experiences to our professionals and enabling them to self-serve was crucial for us.”

“We service the federal government and Fortune 500 companies, so security and functionality are essential for us."

“My favorite thing about WalkMe is how agile and flexible it is to changes in technology. If there’s a hotfix that impacts our end users, we can update WalkMe immediately and give our users accurate support.”

“WalkMe plays a pivotal role in advancing the adoption of our digital capabilities, which are essential for enhancing our client experience and driving business growth. With WalkMe, we effectively meet clients where they are and help them navigate the platform and changes, generate demand, deter fraud, and enable intuitive and simple client experiences. This partnership ensures that our digital strategy meets the highest standards of efficiency and innovation.”

“We start with data first. WalkMe has better reporting than individual SaaS applications and, with it, we create solutions that help team members take action. We find and target users where they are and get them where they need to be.”

"WalkMe's DeepUI has made a big impact on our business and delivered significant time savings. This and making significant and complex corrections, including using jQuery to fix some issues. Now, we simply test the most used solutions and make 1-2 minor modifications – and have gone from 4 people testing solutions over several weeks to ensuring our content works with new releases with just one person and in less than half a day."