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VIER

Read 20 VIER reviews and testimonials from customers, explore 35 case studies and customer success stories, and watch customer videos to see why companies chose VIER as their Contact Center Software

VIER GmbH was formed in 2021 from the merger of the companies 4Com, voiXen, parlamind, Lindenbaum and PRECIRE. The communication technology specialists have combined their years of expertise and in-depth knowledge. VIER sees itself as a pioneer for the future of intelligent, communication-driven work.

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Customer Rating Review Score based on 938 reference ratings
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20Testimonials

  • "Up until the end of the 1990s, contact with our customers was still mainly via letters and faxes. Of course, we had a physical ACD system in house, but just …

    Markus Richardt Team Leader Direct Sales Life & Service

  • "The biggest challenge was that the three service centers had different partners with their own telecommunication solutions, which were not compatible with each other. Therefore, the requirement was to implement …

    Andreas Grasberger Chief Technology Officer

  • "With the VIER engage Omnichannel ACD and our innovative ideas, we are now able to react ad hoc to the needs of our customers."

    Simone Krüger Project Manager Operations Organisation & Customer Journey Management
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35 Case Studies

  • IKK classic cuts email processing time by 50% with VIER

  • Automatic and cross-location call distribution with VIER engage

    Martin Haupt Service Manager DE Telecommunication

  • DB Regio Bus - Customer Case Study

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Additional VIER Information & Resources

Read VIER Reviews, Testimonials & Customer References from 20 real VIER customers.

Browse VIER Case Studies, Customer Success Stories, & Customer References from 35 businesses that use VIER.

FeaturedCustomers has 2,123,473+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.