70 Versapay Testimonials

"Our receivables have stayed consistent, and I attribute that to the talented team and the resources they use. Versapay is a huge resource for the credit team."

"The streamlined and accurate cash application process we have been able to achieve as a result of Versapay has drastically improved our ability to perform the critical financial functions of cash flow forecasting and budgeting, which are especially important at year-end."

"Our controller asked if I would test click-to-pay for RPC. And I absolutely loved it."

“While we were investigating which route to take, we ended up reprioritizing our preferences, When we started, our focus was on how we could improve lockbox payments. We thought very little about how we could get customers to solve their inquiries themselves through self-service."

“For many of our customers, the introduction of the portal would mean moving to ACH payments for the first time, which is a big deal, How do you tell someone they need to change? Having our sales team involved was great because they’re the voice of the customer. We presented this not as something we decided to impose on the customer, but an initiative we were doing that we wanted to make sure customers came alongside.”

“Versapay has found a way to solve a mundane and complicated problem that companies spend a tremendous amount of time, energy, and dollars trying to, And somehow, they found a simple way to solve the problem that also increases customers’ trust. After deploying Versapay, our customers are really happy that they have a handle on everything and can have more meaningful, natural interactions with us.”

"What our tenants wanted from us, we couldn't give them. So that's what prompted the Versapay conversation, and we started the implementation process in early 2020."

"People were calling us for $1 and $2 invoices and we’d spend time on the phone taking their credit card information, leaving us little time for strategic projects."

"Versapay was flexible enough to actually work with us as we went through the decision-making process about potential AR automation solutions."

"Our property managers had limited visibility into tenant’s account and recent activity. When they received questions from tenants regarding payments, they couldn’t see much. The most they could tell was tenants' current open balance, but they couldn’t reconcile how/why that balance was come to."

"More exhaustive and easy-to-use platforms allow us to better serve our tenants well."

"The last thing you want when you're on the phone trying to collect money is to have to go to another screen."

"I love Versapay because it's easy to talk to the customer."

"I have customers who call me and say ‘hey, can you run my credit card ending in 5559?’ I can run their card while they’re standing on a roof."

"Having customers be able to login and view and pay their own invoices, and us having visibility into the status of an invoice and knowing whether a customer has even opened it—that alone was worth the cost of Versapay."