"Versapay helped us recognize an immediate 30% reduction in our DSO (Days Sales Outstanding) bringing it down from 60 days to 40 days. This was a significant improvement and our goal of driving it down to 35 days is now within reach."
"The best part of the VersaPay Tenant Portal is that our tenants can view invoices, obtain backup and make payments any time with the press of a button. Additionally, it is easy for tenants to sign up for the online service which is very intuitive, saving them time."
“VersaPay is so liked by our customers that when they attended our user conference this year, we had a number of individuals that were interested in learning more about using VersaPay for their own operations."
“Versapay has found a way to solve a mundane and complicated problem that companies spend a tremendous amount of time, energy, and dollars trying to, And somehow, they found a simple way to solve the problem that also increases customers’ trust. After deploying Versapay, our customers are really happy that they have a handle on everything and can have more meaningful, natural interactions with us.”
"What our tenants wanted from us, we couldn't give them. So that's what prompted the Versapay conversation, and we started the implementation process in early 2020."
"People were calling us for $1 and $2 invoices and we’d spend time on the phone taking their credit card information, leaving us little time for strategic projects."
"Versapay was flexible enough to actually work with us as we went through the decision-making process about potential AR automation solutions."
"Our property managers had limited visibility into tenant’s account and recent activity. When they received questions from tenants regarding payments, they couldn’t see much. The most they could tell was tenants' current open balance, but they couldn’t reconcile how/why that balance was come to."
"More exhaustive and easy-to-use platforms allow us to better serve our tenants well."
"Our controller asked if I would test click-to-pay for RPC. And I absolutely loved it."
"The last thing you want when you're on the phone trying to collect money is to have to go to another screen."
"Our receivables have stayed consistent, and I attribute that to the talented team and the resources they use. Versapay is a huge resource for the credit team."
"I love Versapay because it's easy to talk to the customer."
"I have customers who call me and say ‘hey, can you run my credit card ending in 5559?’ I can run their card while they’re standing on a roof."
"Having customers be able to login and view and pay their own invoices, and us having visibility into the status of an invoice and knowing whether a customer has even opened it—that alone was worth the cost of Versapay."