70 Versapay Testimonials

"Versapay was flexible enough to actually work with us as we went through the decision-making process about potential AR automation solutions."

"Our controller asked if I would test click-to-pay for RPC. And I absolutely loved it."

“One of our strategic initiatives was to create a better collaboration and payment experience for thousands of our small business and accountant customers. We wanted to provide an easy-to-use online environment that provides our customers with more payment options. We searched the market, including Versapay, and evaluated many companies for the best solution. Although we had the ability to build something in-house, we selected Versapay as they had already invested in a robust solution that met our requirements and they were extremely accommodating in providing additional functionality that we subsequently requested.”

“For many of our customers, the introduction of the portal would mean moving to ACH payments for the first time, which is a big deal, How do you tell someone they need to change? Having our sales team involved was great because they’re the voice of the customer. We presented this not as something we decided to impose on the customer, but an initiative we were doing that we wanted to make sure customers came alongside.”

“Versapay has found a way to solve a mundane and complicated problem that companies spend a tremendous amount of time, energy, and dollars trying to, And somehow, they found a simple way to solve the problem that also increases customers’ trust. After deploying Versapay, our customers are really happy that they have a handle on everything and can have more meaningful, natural interactions with us.”

"What our tenants wanted from us, we couldn't give them. So that's what prompted the Versapay conversation, and we started the implementation process in early 2020."

"People were calling us for $1 and $2 invoices and we’d spend time on the phone taking their credit card information, leaving us little time for strategic projects."

"Our property managers had limited visibility into tenant’s account and recent activity. When they received questions from tenants regarding payments, they couldn’t see much. The most they could tell was tenants' current open balance, but they couldn’t reconcile how/why that balance was come to."

"More exhaustive and easy-to-use platforms allow us to better serve our tenants well."

"The last thing you want when you're on the phone trying to collect money is to have to go to another screen."

"Our receivables have stayed consistent, and I attribute that to the talented team and the resources they use. Versapay is a huge resource for the credit team."

"I love Versapay because it's easy to talk to the customer."

"I have customers who call me and say ‘hey, can you run my credit card ending in 5559?’ I can run their card while they’re standing on a roof."

"Having customers be able to login and view and pay their own invoices, and us having visibility into the status of an invoice and knowing whether a customer has even opened it—that alone was worth the cost of Versapay."

"Money was coming in, but collections weren't being pursued as hard as they could have been. It's especially important for our larger customers who are constantly making orders."