70 Versapay Testimonials

"I expect that process to change dramatically for the better because with Versapay they're going to be getting invoices every month through their email, which they can click on. It's going to give them all the details they need. And then if they do have questions, instead of contacting us via phone, they can just send the comment right through Versapay and then we can answer the question right back through Versapay. All of the history will be right there for us."

"Because of less time spent manually processing payments, we’ve been able to focus on more strategic work and do more with the same—or even fewer—staff because we haven’t had to replace outgoing staff in some instances."

“We selected Versapay to help us reinvent the way we manage our invoicing and accounts receivable processes. Versapay’s solution eliminates many of the challenges we faced, from the preparation of invoices through to the manual matching of payments to invoices. We continually seek for ways to further enhance our customer experience, while driving improvements in their business operations. We expect to see a marked improvement in our financial operations while making it easier for our customers to conduct business with us as a result of working with Versapay.”

“Versapay has found a way to solve a mundane and complicated problem that companies spend a tremendous amount of time, energy, and dollars trying to, And somehow, they found a simple way to solve the problem that also increases customers’ trust. After deploying Versapay, our customers are really happy that they have a handle on everything and can have more meaningful, natural interactions with us.”

"What our tenants wanted from us, we couldn't give them. So that's what prompted the Versapay conversation, and we started the implementation process in early 2020."

"People were calling us for $1 and $2 invoices and we’d spend time on the phone taking their credit card information, leaving us little time for strategic projects."

"Versapay was flexible enough to actually work with us as we went through the decision-making process about potential AR automation solutions."

"Our property managers had limited visibility into tenant’s account and recent activity. When they received questions from tenants regarding payments, they couldn’t see much. The most they could tell was tenants' current open balance, but they couldn’t reconcile how/why that balance was come to."

"More exhaustive and easy-to-use platforms allow us to better serve our tenants well."

"Our controller asked if I would test click-to-pay for RPC. And I absolutely loved it."

"The last thing you want when you're on the phone trying to collect money is to have to go to another screen."

"Our receivables have stayed consistent, and I attribute that to the talented team and the resources they use. Versapay is a huge resource for the credit team."

"I love Versapay because it's easy to talk to the customer."

"I have customers who call me and say ‘hey, can you run my credit card ending in 5559?’ I can run their card while they’re standing on a roof."

"Having customers be able to login and view and pay their own invoices, and us having visibility into the status of an invoice and knowing whether a customer has even opened it—that alone was worth the cost of Versapay."