70 Versapay Testimonials

“Versapay has found a way to solve a mundane and complicated problem that companies spend a tremendous amount of time, energy, and dollars trying to, And somehow, they found a simple way to solve the problem that also increases customers’ trust. After deploying Versapay, our customers are really happy that they have a handle on everything and can have more meaningful, natural interactions with us.”

“Our goal is to prevent having to get more employees. To me, Versapay is doing the work of three employees right now.”

“Our customer has the ability to go on Versapay and pay their own invoices. They can pick the invoices they want to pay, how they want to pay and when they want to pay. They can set it up for a pre-payment schedule or they can have it paid on the due date. It makes my job way easier and I think the customers really enjoy the flexibility of that; that they get to pick.”

“For many of our customers, the introduction of the portal would mean moving to ACH payments for the first time, which is a big deal, How do you tell someone they need to change? Having our sales team involved was great because they’re the voice of the customer. We presented this not as something we decided to impose on the customer, but an initiative we were doing that we wanted to make sure customers came alongside.”

"What our tenants wanted from us, we couldn't give them. So that's what prompted the Versapay conversation, and we started the implementation process in early 2020."

"People were calling us for $1 and $2 invoices and we’d spend time on the phone taking their credit card information, leaving us little time for strategic projects."

"Versapay was flexible enough to actually work with us as we went through the decision-making process about potential AR automation solutions."

"Our property managers had limited visibility into tenant’s account and recent activity. When they received questions from tenants regarding payments, they couldn’t see much. The most they could tell was tenants' current open balance, but they couldn’t reconcile how/why that balance was come to."

"More exhaustive and easy-to-use platforms allow us to better serve our tenants well."

"Our controller asked if I would test click-to-pay for RPC. And I absolutely loved it."

"The last thing you want when you're on the phone trying to collect money is to have to go to another screen."

"Our receivables have stayed consistent, and I attribute that to the talented team and the resources they use. Versapay is a huge resource for the credit team."

"I love Versapay because it's easy to talk to the customer."

"I have customers who call me and say ‘hey, can you run my credit card ending in 5559?’ I can run their card while they’re standing on a roof."

"Having customers be able to login and view and pay their own invoices, and us having visibility into the status of an invoice and knowing whether a customer has even opened it—that alone was worth the cost of Versapay."