70 Versapay Testimonials

"I love Versapay because it's easy to talk to the customer."

"The reporting with Versapay improves the collections because we're identifying things earlier in the process. It also makes our life easier because now information is getting disseminated out to other folks who can help them. I think that really helps bring the whole team's knowledge to bear on collections, which then would help in lower balances, earlier collections, all the kinds of tangible things you want to see."

“An overwhelming number of customers said it was an easy, intuitive, and quick process. Within minutes of sending the first set of 900 or so invitations, customers were already signing up and our first payment came that very day. We didn’t hear from anyone having difficulty with the experience of using Versapay.”

"Versapay helped us recognize an immediate 30% reduction in our DSO (Days Sales Outstanding) bringing it down from 60 days to 40 days. This was a significant improvement and our goal of driving it down to 35 days is now within reach."

"Because of less time spent manually processing payments, we’ve been able to focus on more strategic work and do more with the same—or even fewer—staff because we haven’t had to replace outgoing staff in some instances."

"The transition support we’ve received, as well as the Tier 2 support Versapay provides to our clients has been strong. Any issues we’ve reported were not only acknowledged immediately but resolved—they never let us down."

"The streamlined and accurate cash application process we have been able to achieve as a result of Versapay has drastically improved our ability to perform the critical financial functions of cash flow forecasting and budgeting, which are especially important at year-end."

“Prior to Versapay, it was not uncommon for it to take 2-3 days from payment receipt to apply cash, While initially unsure about deviating from the traditional process, our cash appliers learned to use Versapay quickly. Now, cash application at CSK happens same-day and data in our Aderant financial system remains accurate and up to date.”

"We feel strongly that Versapay helps us maintain a certain image — that we are a professional and efficient company to do business with."

“We gave clients a six-month grace period to get used to accessing and paying invoices online before moving to online invoice delivery only. Once they tried it out, they loved the convenience, Integrating the Versapay Customer Portal with our online invoice portal made it easy and natural for our customers to begin paying online. We now also insist that the discount deadline be adhered to, so scheduling ACH payments means clients can still pay on the last day of the deadline and not miss out because of the lag time between writing and mailing a check.”

"Implementing Versapay was a win-win for us. Our peak days have been reduced from 2 1⁄2 days to less than a day. We were able to continue with our growth plans, improve our efficiency, and provide better customer service with no additions to our staff."

“I wish every vendor was able to provide the level of competency and customer care I receive from Versapay."

"This has been the most responsive payment processing partner I have ever worked with. Versapay took the time to understand our business and ensure we reduced our payment processing costs and improved funding timeframes. They have been a true advocate when it comes to fighting chargebacks."

"Versapay's technology is years ahead of the competition. I am not at all surprised with their Innovator of the Year award from NetSuite. These guys never stop and are super cool to work with."

"We could not be happier with our decision to transition to Versapay for our credit card processing needs. It is simple, efficient to use, and integrates seamlessly with NetSuite. In addition, we have seen a significant decrease in processing costs. Most importantly, the support we received has been impressive."