70 Versapay Testimonials

“Versapay has found a way to solve a mundane and complicated problem that companies spend a tremendous amount of time, energy, and dollars trying to, And somehow, they found a simple way to solve the problem that also increases customers’ trust. After deploying Versapay, our customers are really happy that they have a handle on everything and can have more meaningful, natural interactions with us.”

“Versapay has exceeded our expectations.”

"We really want to get away from paper checks. We would love for all of our tenants to stop paying with paper checks. We've been talking about it for a few years and it also will help us cut down on bank fees and the all the costs that go with bank accounts. Because we'll be able to hopefully consolidate even more, as opposed to the regional merge, you know, regional accounts. Maybe we can just go to one lockbox as we have fewer checks coming in. I think that definitely getting away from paper checks and the administration work that goes with it, was a huge driver because then it frees up our cash accountant who is currently posting the checks, to actually do more property accounting work. And it kind of just is more return on investment."

"Money was coming in, but collections weren't being pursued as hard as they could have been. It's especially important for our larger customers who are constantly making orders."

"Versapay helped us recognize an immediate 30% reduction in our DSO (Days Sales Outstanding) bringing it down from 60 days to 40 days. This was a significant improvement and our goal of driving it down to 35 days is now within reach."

"Because of less time spent manually processing payments, we’ve been able to focus on more strategic work and do more with the same—or even fewer—staff because we haven’t had to replace outgoing staff in some instances."

"The transition support we’ve received, as well as the Tier 2 support Versapay provides to our clients has been strong. Any issues we’ve reported were not only acknowledged immediately but resolved—they never let us down."

"The streamlined and accurate cash application process we have been able to achieve as a result of Versapay has drastically improved our ability to perform the critical financial functions of cash flow forecasting and budgeting, which are especially important at year-end."

“Prior to Versapay, it was not uncommon for it to take 2-3 days from payment receipt to apply cash, While initially unsure about deviating from the traditional process, our cash appliers learned to use Versapay quickly. Now, cash application at CSK happens same-day and data in our Aderant financial system remains accurate and up to date.”

"We feel strongly that Versapay helps us maintain a certain image — that we are a professional and efficient company to do business with."

“We gave clients a six-month grace period to get used to accessing and paying invoices online before moving to online invoice delivery only. Once they tried it out, they loved the convenience, Integrating the Versapay Customer Portal with our online invoice portal made it easy and natural for our customers to begin paying online. We now also insist that the discount deadline be adhered to, so scheduling ACH payments means clients can still pay on the last day of the deadline and not miss out because of the lag time between writing and mailing a check.”

"Implementing Versapay was a win-win for us. Our peak days have been reduced from 2 1⁄2 days to less than a day. We were able to continue with our growth plans, improve our efficiency, and provide better customer service with no additions to our staff."

“I wish every vendor was able to provide the level of competency and customer care I receive from Versapay."

"This has been the most responsive payment processing partner I have ever worked with. Versapay took the time to understand our business and ensure we reduced our payment processing costs and improved funding timeframes. They have been a true advocate when it comes to fighting chargebacks."

"Versapay's technology is years ahead of the competition. I am not at all surprised with their Innovator of the Year award from NetSuite. These guys never stop and are super cool to work with."