"It's not easy to coordinate 700 installations, but with the support of Verizon Connect customer care and sales team, it really helped us get our fleet up and running with the hardware in a timely fashion."
"We decided on Verizon Connect because of the overall system. Everything is in one place, and they're an easy company to work with."
"We work from 6pm to 6am, so are an ‘unseen service’, therefore it is critical that we have the ability to guarantee to our customers that the services they requested have been completed."
“Not only do we maximize our value to clients with diverse capabilities, but our cross-disciplinary integration allows us to provide more knowledgeable solutions.”
"It cut down a lot of labor time for the technicians in the field, and for us in the office."
"We had a general idea where an asset was. Problem was that we'd go out there and couldn't find it so we would end up renting a piece of equipment instead."
“If a customer calls and wants an ETA or is worried about where a driver may be, I can log into the solution and see where they are. It gives me accurate up-to-date information on driver location."
“Before we had eLogs, we were wasting time filling out a paper log book and it’s possible a lot of mistakes were being made. LogBook makes the process more efficient, less time consuming and you get your job done a lot faster with less interruptions."
“Because Reveal and LogBook together has made my job easier, we are considering getting more trucks. It will help you improve customer service and be more proactive. Get it as soon as possible.”
“Safety is a big part of the UGL culture. That is the most important thing for trucking companies.”
“Our vision for the city is that we need to be as innovative as the community that we serve. We’re going to be needing to make decisions using data.”
“We have that additional data that we can bring into our datasets already, take that information, report on it and get useful information to make key decisions about vehicle purchases driver behavior idle reduction and fuel use, so the information is invaluable.”
“If there’s an emergency out in the field, we would like to send the closest officer available, and Verizon Connect allows us to do that.”
“If a vehicle has trouble codes, we want to be able to pull that out and put it in the shop and get it repaired right away. Our whole goal is to efficiently manage these assets so that our clients, which are the different departments, have vehicles when they need them to respond to emergencies.”
“With Verizon Connect, I was able to implement the metrics that I wanted to be able to control my job cost and profit.”