"When you come into our van, you've got other people's lives that you're handling. So, I've got to make sure those people are safe, and they go home at the end of the day."
"It feels like we are smarter. We aren’t having last minute emergencies nearly as often."
"The most important reason we got the tracking system and cameras is to know where the vehicles are with the customers, and also protect the drivers in case people are making false claims against them."
“If a vehicle has trouble codes, we want to be able to pull that out and put it in the shop and get it repaired right away. Our whole goal is to efficiently manage these assets so that our clients, which are the different departments, have vehicles when they need them to respond to emergencies.”
“With Verizon Connect, I was able to implement the metrics that I wanted to be able to control my job cost and profit.”
“We had a fleet management solution before the technology got very good. We decided we really had to get up with our metrics.”
“If we don't do consistent oil changes, grease jobs, and things like that the trucks just aren't going to last as long."
“We use Verizon Connect every day. To track our trucks is huge for us.”
"It's immediate. You can tell the customer without saying, ‘I have to check with the driver and call you back.’ It's right there's tons of tools that you can use with a lot of information."
“The Verizon Connect system truly changed our whole business model.”
“It breaks it down however you need it. It’s amazing the difference.”
"Verizon Connect has been huge for our citizens to see what we’re doing and be more proactive rather than reactive."
“We can improve our productivity, ensure service to our customers and validate the work that’s being done.”
“I don’t sit at my desk and watch each vehicle go every day, so I can just come in, run a report, hit the dates that I want to see and it’ll show me where that vehicle has been on each day.”
"Makes scheduling a bit easier as opposed to just having somebody randomly show up and drop it off and want it done yesterday.”