“The Verizon Connect system truly changed our whole business model.”
"They accused us of being in the wrong lane. Our driver actually had stopped and got out to help them. We pulled up the video on Reveal, downloaded it and sent it to the officer. He cut us loose and wrote them a ticket."
“Safety is a big part of the UGL culture. That is the most important thing for trucking companies.”
“If a vehicle has trouble codes, we want to be able to pull that out and put it in the shop and get it repaired right away. Our whole goal is to efficiently manage these assets so that our clients, which are the different departments, have vehicles when they need them to respond to emergencies.”
“With Verizon Connect, I was able to implement the metrics that I wanted to be able to control my job cost and profit.”
“We had a fleet management solution before the technology got very good. We decided we really had to get up with our metrics.”
“If we don't do consistent oil changes, grease jobs, and things like that the trucks just aren't going to last as long."
“We use Verizon Connect every day. To track our trucks is huge for us.”
"It's immediate. You can tell the customer without saying, ‘I have to check with the driver and call you back.’ It's right there's tons of tools that you can use with a lot of information."
“It breaks it down however you need it. It’s amazing the difference.”
"Verizon Connect has been huge for our citizens to see what we’re doing and be more proactive rather than reactive."
“We can improve our productivity, ensure service to our customers and validate the work that’s being done.”
“I don’t sit at my desk and watch each vehicle go every day, so I can just come in, run a report, hit the dates that I want to see and it’ll show me where that vehicle has been on each day.”
"Makes scheduling a bit easier as opposed to just having somebody randomly show up and drop it off and want it done yesterday.”
"Let’s say if we do 2,000 tows a month with Verizon Connect, with paper I’d probably only be able to do 400."
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