"It feels like we are smarter. We aren’t having last minute emergencies nearly as often."
"There are unintended benefits that I wasn't really looking at, but I think are really, really helping the department. It is also, in a real sense, a force multiplier for us."
“I don’t sit at my desk and watch each vehicle go every day, so I can just come in, run a report, hit the dates that I want to see and it’ll show me where that vehicle has been on each day.”
"I realized that my positional authority as Snohomish County’s undersheriff obligated me to ensure that my people make it home every night. Safety is paramount."
"Verizon Connect has been integral to producing top-line revenue growth of 20-25%, as well as a 50% increase in EBITDA."
"One of the things that Verizon Connect has done is given people outside of the transportation group more visibility to what's going on in transportation. ROi’s leadership team is more aware because of the Verizon Connect reporting."
"Verizon Connect allows us to easily stay in touch with our drivers via their tablet."
"Safety is our No. 1 concern, for our associates and for our customers. [With Verizon Connect] we can monitor things like engine idle time, speeding, hard braking, and things that cost the company money."
"Verizon Connect really gave us the ability to start small and build through its various modules. The Verizon Connect people are second-to-none. They've made it really easy to roll this out and become part of our working tools."
"Verizon Connect has given us a clear window into driver behavior. We're actually able to describe to someone, look at the number of rough starts the number of times you were over seventy miles [per hour].''
"Prior to Verizon Connect we were relying on very dated information. If we're coming to the customers two days after the fact it's already too late. So now with Verizon Connect we're able to find the problem before the customer does, so we can be proactive."
"The technology tells them what the product mix should be for that retailer. What the planogram should look like for that store, so they set the appropriate inventory and the appropriate mix – the appropriate planogram that helps us maximize our sales."
"A lot of times customers will want weekly service routes, when in fact there's no need for it. We can show them a timeframe that we've prescribed based on the Verizon Connect information."
"Using Verizon Connect becomes a win-win situation for all of us. It gives us the information we need to make our customers successful."
"The responses are quick when I am in need of assistance. We had a high-priority client, and [Verizon Connect Support] treated the situation like we needed them to, and were on top of it.”