“By investing in advisor coaching, Tryg would be uniquely poised to improve advisor competence, optimize engagement, and win customers’ hearts and minds."

"As a third-party administrator of long-term care insurance, our business needs require a full-time recording solution. Impact 360 Recording, operating in our Cisco telephony environment, helps us meet our recording, archival, and retrieval needs, saving both time and money."

“We wanted to execute on multiple transformation initiatives with a coherent, analytics-driven strategy focused on growth and efficiency.”

"Verint PSIM software allows any city, especially a highly populated one, to provide proactive response and keen situation awareness to public safety and first responders."

"Impact 360 Workforce Optimization not only helps us deliver better service, but also reduce costs, conserve resources, and please our employees. It’s a home run for our business."

"The Verint solutions are extremely reliable. We’ve been able to maximize the lifecycle of our surveillance system and demonstrate long-term return-on-investment to our leadership team."

"Our technology business has benefited greatly by leveraging the omni-channel capabilities of Verint Knowledge Management. By integrating our process, equipment, and customer knowledge into all of our daily interactions, we are able to provide a more efficient and improved customer experience to all of our global partners."

"Verint’s solution was the driving force in our approach to managing a quality assurance program. The software allows us to continuously reinvent ourselves not just in meeting our customers’ expectations, but in going beyond their expectations."

"Verint’s IP video solution is proving to be an impactful part of our focus, helping us meet important security objectives."

"The ability to get technical issues resolved quickly during implementation was impressive."

"The architecture is very open so we’ve been able to use our existing analog cameras, transmitters, and controllers until they reach end of life."

"Verint solutions are designed to be used for security as well as business optimization. As our company grows, we will look at opportunities to add new technologies that help our leaders deliver value to the entire business."

"With Verint’s workforce engagement solutions, we more fully understand what’s driving calls and why. From this, we can more effectively address trends and issues, eliminate roadblocks, and simplify and automate processes to deliver the best possible customer experience."

"One of the major benefits of Verint Speech Analytics has been our improved ability to assess and address customer satisfaction and dissatisfaction."

"With our workforce management solution from Verint, we were able to move our stores away from complicated, manual spreadsheets to simple and easy forecasting and scheduling. Verint helped us understand the capabilities already built into the software and how best to capitalize on those features and functionalities. Once we learned …