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484 Verint Systems Case Studies

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  • Stanley Black & Decker Outdoor boosts contact center capacity 20% with Verint

    Samantha Thompson Quality & Workforce Management Supervisor at Stanley Black & Decker Outdoor

  • Visions Federal Credit Union strengthens security across 51 branches with Verint

    Amie Reilly Security/BSA Compliance Officer

  • RWS boosts trust and loyalty with Verint Community, averaging 45,000 monthly visitors

    Lennert Fransen Community Coordinator

  • Air Berlin reduces training prep time and improves call handling with Verint

    Diana Müller Nied Service Centre Manager

  • Atlanta Gas Light Company boosts quality scores 22% with Verint

    Traci Bahsoon Manager of Processes And Initiatives

  • AXA Ireland improves first-call resolution with Verint Impact 360 for 130 agents

    Seamus Merity Head Of Direct Business

  • BT Business Sales boosts revenue per customer call 7% with Verint

    Beatriz Butsana Sita Director, BT Business Sales

  • Budget Insurance Services saves 10 hours a week retrieving calls with Verint

    Nick Edwards Senior Manager Renewals

  • Co-operative Financial Services boosts customer satisfaction by 70% with Verint

    Ann Marie Stagg Head Of Insurance Services

  • Danish State Railway boosts sales and service by 60% with Verint

    Anne Lise Bach Sørensen Contact Centre Manager

  • HMRC records 50 million calls a year with Verint

    Keiron Sanders Deputy Director, Planning & Resources

  • Heritage Trust Federal Credit Union boosts agent performance 50% with Verint

    Ariel Smith Network Services Manager, Information Technology

  • LeasePlan USA boosts quality scores to 98% with Verint

    Ann Jordan Director Of Learning & Development

  • LifeCare Assurance Company reduces error rates by 7% with Verint

    Jim Rogers Vice President And Chief Information Officer

  • Lindner Hotels AG boosts bookings by 15% with Verint

    Gunnar von Hagen Head of Operations & Central Project Management
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