484 Verint Systems Case Studies

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  • City of Niterói cuts crime 37.65% with Verint

  • NOS boosts NPS by 61% and agent productivity by 40% with Verint Messaging

  • DB Vertrieb improves website issue detection with Verint Digital Behavior Analytics

  • Maincom Telemarketing Services boosts quality 30% with Verint

  • Pitney Bowes boosts first-call resolution by 5% with Verint Systems

  • Royal & SunAlliance streamlines 10 contact centres with Verint and 100% call recording

  • Scicom MSC Berhad improves 1,400-agent quality monitoring with Verint

  • Vodafone Ireland cuts repeat calls 23% with Verint Systems

  • Sage Software standardizes quality calibration across 1,090 agents with Verint

  • ABC Fine Wine & Spirits reduces shrinkage and security costs with Verint

  • Delta Community Credit Union detects fraud within 15 minutes with Verint

  • Detroit Metro Airport cuts security incident resolution to 15 minutes with Verint

  • EMC cuts video surveillance costs 10:1 with Verint

  • BVG equips 825 buses with Verint CCTV, boosting passenger safety by 85%

  • Liberty Bank and Trust speeds investigations with Verint Systems for 40,000 customers