484 Verint Systems Case Studies

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  • HMRC records 50 million calls a year with Verint

  • Leading Member Services Organization cuts unplanned leave 19% in one month with Verint Systems

  • Neo BPO cuts turnover 29% with Verint

  • STARTEK boosts offline agent efficiency by 10% with Verint

  • Texas Department of Criminal Justice reduces OIMS errors and boosts performance with Verint

  • Accor boosts enquiry-to-booking rate 5% with Verint

  • HSBC Mexico boosts training productivity 100% with Verint

  • American Eagle Federal Credit Union reduces branch overtime by over 90% with Verint

  • American Savings Bank reduces operating expenses by more than $1.5 million annually with Verint

  • PNC Bank doubles part-time staff utilization with Verint

  • ShoreBank reduces branch staffing costs by up to one FTE per branch with Verint

  • SunTrust Banks boosts sales per FTE per day by 200% with Verint

  • Wells Fargo Bank achieves 95-98% forecast accuracy with Verint

  • Abbey boosts customer satisfaction 5% with Verint

  • Aegon Scottish Equitable cuts call monitoring time by 50% with Verint Systems