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482 Verint Systems Case Studies

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  • APAN improves HADR collaboration with Verint Community, growing to 2,500+ communities

  • Helping a Leading Travel Company During Unprecedented Times

  • LetsGetChecked improves scheduling accuracy and gives agents a 90-day view with Verint

  • Wayfair scales contact center workload for 25 million customers with Verint

  • Qualfon improves attendance and attrition with Verint

  • Louisiana Blue deflects calls and reduces agent workload with Verint

  • Neo BPO cuts turnover 29% with Verint

  • Neo BPO reduces employee churn by 29% with Verint Systems

  • Ruffwear improves support experience with Verint Callback and reduces call stress

  • Pilot Flying J cuts abandonment rate by almost 80% with Verint

  • Neohype.co lowers turnover by 17% with Verint Systems

  • AXA Health shaves 60 seconds off AHT with Verint Systems

  • Claro Brazil boosts sales conversions 7% with Verint

  • Claro Brazil improves sales conversions by 7% with Verint

  • Claro Brazil boosts customer journey insight with Verint Speech Analytics and outstanding transcription accuracy

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