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482 Verint Systems Case Studies

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  • BNP Paribas Poland Automates Objective and Consistent Quality Assurance with Verint

    Anastasiia Novak Speech Analytics Product Owner and Agile Transformation Leader in Personal Finance Operations

  • City of San Antonio Enhances Its Omnichannel User Experience with Verint

    Louise Craig Experience Architect, Information Technology Service Department

  • Riyad Bank increases NPS by 25% with Verint Systems

  • Qualfon improves attendance and attrition with Verint

  • Louisiana Blue deflects calls and reduces agent workload with Verint

  • Neo BPO cuts turnover 29% with Verint

  • Neo BPO reduces employee churn by 29% with Verint Systems

  • Ruffwear improves support experience with Verint Callback and reduces call stress

  • Pilot Flying J cuts abandonment rate by almost 80% with Verint

  • Neohype.co lowers turnover by 17% with Verint Systems

  • AXA Health shaves 60 seconds off AHT with Verint Systems

  • Claro Brazil boosts sales conversions 7% with Verint

  • Claro Brazil improves sales conversions by 7% with Verint

  • Claro Brazil boosts customer journey insight with Verint Speech Analytics and outstanding transcription accuracy

  • MSC saves $12.5 million and boosts evaluations 7,000% with Verint

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