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484 Verint Systems Case Studies

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  • Global Hotel Network reduces average handle time by 6% with Verint

  • Micro Focus boosts community members 25% and content views 24% with Verint Systems

    Raquel Winkler Community Manager

  • American Eagle Federal Credit Union reduces branch overtime by over 90% with Verint

    Kevin Murray Vice President, Branch Ops & Admin

  • Fortune 100 FinTech cuts AHT by 8% with Verint

  • Stanley Black & Decker Outdoor boosts schedule adherence by 15% with Verint

  • Fortune 100 Insurer cuts average handle time by 28 seconds with Verint

  • U.S. Bank reduces customer wait times by 38% with Verint

  • MSC saves $12.5 million and boosts evaluations 7,000% with Verint

  • STARTEK improves first contact resolution by 4% with Verint Speech Analytics

    Abhinandan Jain Chief Digital Officer

  • APAN improves HADR collaboration with Verint Community, growing to 2,500+ communities

  • HomeServe reduces hold times by 20 seconds per call with Verint

    Alison Hanson Director of Contact Centre Strategy

  • MSC Industrial Supply Co. keeps CSAT top quartile with Verint and a 6.3/7 Customer Effort Score

  • Riyad Bank increases NPS by 25% with Verint Systems

    Mohammed AlDossary SVP, Head of Customer Experience

  • Sky Deutschland boosts CSAT to 70%+ with Verint Systems

    Robert Wiedemer Head of eCare Help

  • Wesleyan cuts underwriting costs by 20% with Verint

    Brendan Folan Best Practice Manager
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