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482 Verint Systems Case Studies

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  • DenizBank boosts quality scores 30% with Verint

  • DenizBank Employs Total Quality Approach to Drive Improved Outcomes in Real Time

    Altuğ Merhap Director

  • Sophos connects 2.5 million users worldwide with Verint Community

  • MSC saves $12.5 million and boosts evaluations 7,000% with Verint

  • Leading UK Telco boosts upsells and cuts churn with Verint CX/EX Scoring Bot

  • Fortune 100 Insurer cuts average handle time by 28 seconds with Verint

  • Global Hotel Network reduces average handle time by 6% with Verint

  • U.S. Bank reduces customer wait times by 38% with Verint

  • Fortune 100 FinTech cuts AHT by 8% with Verint

  • Stanley Black & Decker Outdoor boosts schedule adherence by 15% with Verint

  • STARTEK improves first contact resolution by 4% with Verint Speech Analytics

  • APAN improves HADR collaboration with Verint Community, growing to 2,500+ communities

  • HomeServe reduces hold times by 20 seconds per call with Verint

  • a leading grocery and general merchandising retailer reduces customer email volume with Verint

  • MSC Industrial Supply Co. keeps CSAT top quartile with Verint and a 6.3/7 Customer Effort Score

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