482 Verint Systems Case Studies

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  • BNP Paribas Poland Automates Objective and Consistent Quality Assurance with Verint

  • City of San Antonio Enhances Its Omnichannel User Experience with Verint

  • Riyad Bank increases NPS by 25% with Verint Systems

  • Leading UK Telco boosts upsells and cuts churn with Verint CX/EX Scoring Bot

  • Fortune 100 Insurer cuts average handle time by 28 seconds with Verint

  • Global Hotel Network reduces average handle time by 6% with Verint

  • U.S. Bank reduces customer wait times by 38% with Verint

  • Fortune 100 FinTech cuts AHT by 8% with Verint

  • Stanley Black & Decker Outdoor boosts schedule adherence by 15% with Verint

  • STARTEK improves first contact resolution by 4% with Verint Speech Analytics

  • APAN improves HADR collaboration with Verint Community, growing to 2,500+ communities

  • HomeServe reduces hold times by 20 seconds per call with Verint

  • a leading grocery and general merchandising retailer reduces customer email volume with Verint

  • MSC Industrial Supply Co. keeps CSAT top quartile with Verint and a 6.3/7 Customer Effort Score

  • Sky Deutschland boosts CSAT to 70%+ with Verint Systems