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484 Verint Systems Case Studies

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  • Leading Media Company improves customer satisfaction and loyalty with Verint

  • Fortune 100 FinTech cuts AHT by 8% with Verint

  • Shoe Carnival launches a fully connected CX platform in 90 days with Verint Systems

    David Hudspeth Manager of Customer Service and Fulfillment

  • Fiserv increases quality monitoring coverage without adding headcount with Verint

  • Jabra reduces hold times and lowers abandon rates with Verint Callback

    Mark Pritchard Senior Platform & Automation Consultant

  • SugarCRM boosts customer engagement 120% with Verint

  • Radial improves workforce decisions across channels with Verint

  • First National Bank increases sales call evaluations by 1400% with Verint

  • Bradesco Seguros reduces product-related complaints by 55% with Verint

  • Bradesco Seguros audits 100% of calls and cuts costs with Verint Speech Analytics

  • BarkBox boosts quality monitoring from 2% to 90% with Verint Systems

  • BarkBox contains 30% of customer interactions with Verint

  • Utilita increases agent capacity 10% with Verint by cutting after-call work 35 seconds

  • Novuna anticipates millions in annual revenue with Verint Genie Bot

  • Wayfair scales contact center workload for 25 million customers with Verint

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