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482 Verint Systems Case Studies

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  • Vacanceselect - Customer Case Study

  • Bradesco Seguros Increases Operational Efficiency, Elevates Customer Experience, and Reduces Costs with Verint

    Sibeli Zaninelli Senior Manager, Customer Relationship Center

  • SF311 Enables Remote Work and Enhances Self-Service to Address the Demands of COVID-19

  • MSC Industrial Supply Co. scales quality evaluations from 36,000 to 2.5 million calls with Verint Systems

  • Navy Federal Credit Union supports 13 million members with Verint Open CCaaS Platform

  • VyStar Credit Union improves average speed of answer by over 200% with Verint

  • Capitec Bank speeds up branch banking by 54% with Verint

  • Region of Waterloo cuts resolution times and boosts self-service with Verint Case Management

  • Commerce Bank shifts 5% to 10% of call volume with Verint

  • Premier Bankcard boosts call monitoring 75% with Verint

  • Aviva increases TNPS by 85% with Verint Speech Analytics

  • Volaris triples digital service capacity with Verint AI and automation

  • Volaris achieves 85% digital containment and 3x agent capacity with Verint

  • South Staffordshire Council achieves 84% channel shift with Verint

  • Fiserv increases quality monitoring coverage without adding headcount with Verint

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