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484 Verint Systems Case Studies

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  • Scicom MSC Berhad improves 1,400-agent quality monitoring with Verint

    Leo Ariyanayakam Chief Executive Officer

  • RSA reduces backlogs 40% and lifts capacity 20% with Verint Systems

    Rebecca Henry Operations Director

  • Claro Brazil boosts customer journey insight with Verint Speech Analytics and outstanding transcription accuracy

  • Aviva improves vulnerability detection with 97% accuracy using Verint Speech Analytics

    Tristan Harper Principal Data Scientist

  • Continuum boosts agent productivity 11% in six weeks with Verint

    Dan Carbonnell Vice President and Chief Information Security Officer

  • Nationale-Nederlanden migrates to Verint cloud WFM in 5 months

    Guus Genuit Senior Manager

  • Meyer Group cuts cost per contact by 50% with Verint Messaging

    Tanya Geekie Head of Customer Experience

  • Ibex reduces applicant review hours by 40% with Verint

    Ray Graversen Platform and Analytics Manager

  • Thermomix grows a 40,000-member superfans network with Verint Community

    Zuzana Latanikova Global Community Manager

  • The Institute of Engineering and Technology launches personalized community experiences with Verint Systems, improving unanswered question response times

    Evanna Gale Content and Engagement Manager

  • Titleist grows community membership 500% in the first year with Verint Systems

    Mike DePaolo Team Titleist Manager, Titleist

  • de Volksbank boosts customer satisfaction in just 3 weeks with Verint Systems

    Ben Roosenthaler Product Owner of the CRM System

  • Forca cuts repeat customer enquiries with Verint Speech Analytics

    Nicholas H.S. Reim Head of Digital Business Development

  • Regions Financial Corporation boosts customer satisfaction 14% with Verint Systems

    Jason Epstein Executive Vice President of Sales, Service, and Performance Management

  • Multinational Financial Services Company cuts average handle time by 60% with Verint Systems

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