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484 Verint Systems Case Studies

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  • Leading Life Insurance Company achieves 97.9% IVA containment with Verint

  • BarkBox contains 30% of customer interactions with Verint

  • South Staffordshire Council achieves 84% channel shift with Verint

    Andy Hoare Assistant Director of Business Transformation and Digital Technology

  • Shoe Carnival launches a fully connected CX platform in 90 days with Verint Systems

    David Hudspeth Manager of Customer Service and Fulfillment

  • Premier Bankcard saves $50,000 a year with Verint Systems and improves customer experience

    Nicole Garber Director of Customer Experience & Process Innovation

  • Tryg boosts health insurance sales 37% with Verint Systems

    Ditte Gjørup Larsen Speech Analyst

  • The Football Association (FA) grows membership 1,150% in 18 months with Verint Systems

    Tim Bamber Social Community Officer

  • Yorkshire Water boosts customer service score by 5.1 points with Verint Systems

  • 5CA scales to 90+ employees in five languages in 2 days with Verint Systems

    Jelmer IJbema Manager Workforce Management

  • Work Entropy gets up and running in 30 days with Verint

    Andrew Kennedy Founder and CEO, Head of Culture

  • Auto & General rolls out knowledge changes within hours with Verint Systems

  • Riyad Bank boosts NPS by 25% with Verint Systems

    Khalid Alkhudair Chief Executive Officer

  • MSC Industrial Supply Co. keeps CSAT top quartile and scores 6.3/7 on Customer Effort with Verint Systems

    Gail Magdowski Senior Manager, Customer Care Workforce Optimization

  • BNP Paribas Poland lifts digital channel efficiency from 4.67% to 5.12% with Verint Systems

    Anastasiia Novak Speech Analytics Product Owner and Agile Transformation Leader in Personal Finance Operations

  • DenizBank boosts quality scores by 30% with Verint Systems

    Altuğ Merhap Director
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