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484 Verint Systems Case Studies

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  • CIPD grows community engagement with Verint, reaching over 200,000 unique visitors

    Steve Bridger Community Manager at the CIPD

  • Volaris boosts customer interactions 360% with Verint Messaging

  • Guardian Life boosts back-office productivity 20% with Verint Systems

    Scott Boyd Director of Workforce Planning

  • Malomatia handles 3x more multichannel interactions in 12 months with Verint Systems

    Ashish Kohli Contact Center Operations

  • Leading mutual life insurer cuts service delivery time by 60% with Verint Systems

  • RWS drives 45,000 monthly visitors with Verint Community

    Lennert Fransen Community Coordinator

  • West Sussex County Council boosts productivity from 91% to 97% with Verint Systems

  • Van Lanschot Kempen cuts call time by 90 seconds and saves €100,000 a year with Verint Systems

    Martijn Boevink Manager Client Services

  • Leading Global Health and Pharmaceutical Company answers 20,000 diabetes questions monthly with Verint Systems

  • Commerce Bank boosts customer satisfaction 7% with Verint Systems

    Gary Haworth Manager of Contact Center, Workforce Management, Quality and Training

  • Micro Focus boosts community members 25% and content views 24% with Verint Systems

    Raquel Winkler Community Manager

  • Startek analyzes 500 million interactions a year with Verint Speech Analytics

    Abhinandan Jain Chief Digital Officer

  • Global travel leader boosts CSAT and digital containment with Verint Systems

  • Stanley Black & Decker boosts contact center capacity 20% with Verint Systems

    Samantha Thompson

  • LetsGetChecked boosts scheduling accuracy and gives agents a 90-day view with Verint Systems

    Adam O’Rourke Workforce Optimization Manager
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