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484 Verint Systems Case Studies

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  • Virgin Media O2 reduces walkouts by 62% with Verint

  • Credit Union of Colorado reduces abandon rates by more than 40% with Verint Systems

    Laura Reinhold Member Service Contact Center Manager

  • National Bank of Commerce deploys Verint for 300+ cameras and comprehensive surveillance coverage

    Troy Lambert Assistant Vice President, EServices Director

  • BNP Paribas Poland boosts quality scores 38% in 5 months with Verint Systems

    Anastasiia Novak Speech Analytics Product Owner and Agile Transformation Leader in Personal Finance Operations

  • Citizen Watch boosts ecommerce with triple-digit year-over-year gains using Verint Systems

    Barbara Garces Chief Digital Officer

  • City of Hamilton adapts in 2022 with Verint to serve 500,000+ residents consistently

    Cindy Mercanti Director, Customer Service, POA, and Financial Integration

  • City of Rochester manages a 200,000-resident call surge and remote shift without adding staff using Verint Systems

    Arleen Hyland 311 Call Center Manager

  • City of San Antonio modernizes 311 engagement for nearly 1 million annual interactions with Verint Systems

    Louise Craig Experience Architect, Information Technology Service Department

  • Leading specialist financial services provider modernizes MiFID II compliance for 100+ traders with Verint Systems

  • Everise goes live with Verint in under 4 months to support 120,000 daily interactions

    Ganapathy Subramaniyan Chief Information Officer

  • Global financial services and technology company cuts fraudulent IVR callers 75% with Verint Systems

  • GNC fixes checkout issues in 2 days with Verint Systems

    Chadwick Hamby Senior Director of Ecommerce

  • Harel Group improves issue resolution to just days with Verint Systems

    Tami Grossman Vice President of Customer Service

  • Leading Life Insurance Company achieves 97.9% IVA containment with Verint

  • Legal & General delivers 23.7 FTE savings with Verint Systems

    Tom Duffy Operational Planning Team
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