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484 Verint Systems Case Studies

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  • a leading technology and business services provider improves processing control with Verint

  • Neo BPO cuts turnover 29% with Verint

  • Utilita increases agent capacity 10% with Verint by cutting after-call work 35 seconds

  • Regions Financial Corporation boosts customer satisfaction 14% with Verint Systems

    Jason Epstein Executive Vice President of Sales, Service, and Performance Management

  • Multinational Financial Services Company cuts average handle time by 60% with Verint Systems

  • Olympus builds a 410K-member community in 6 months with Verint Systems

    Ana Maria Albert Community Manager

  • Sound Communications expands support to hundreds of facilities worldwide with Verint Systems

    Darin Cooper President and Chief Technology Officer

  • Helping Customers Succeed in Leveraging Today’s Next-Generation Cloud Contact Center Technology

    Luis Santo Domingo Vice President, Sales and Partner Operations

  • NWN Corporation supports 1,300 organizations with Verint Systems in a 24x7 hosted cloud model

    Kevin Basden Contact Center Offering Lead

  • Group Elite saves $600,000 annually with Verint Systems

    Shane Maguiness Vice President of Global Partner Development

  • Nationale Nederlanden boosts back-office effectiveness from 75% to 105% with Verint Systems

    Xander van der Poel Change Manager

  • Citizens and Farmers (C&F) Bank sends suspect image to police in 1 minute 20 seconds with Verint Systems

    Dollie Kelly Vice President and Security and Retail Operations

  • Aer Lingus deploys a Messenger service bot in December 2018 to handle record digital volumes with Verint Systems

    Paul Buckley Head of Social

  • Vega boosts Instagram engagement in 2017 with Verint Systems

    Bridgette Clare Customer Experience Team Lead

  • Volaris cuts handling time 29% and deflects 7% of calls with Verint Systems

    Hector Espinosa Content, Social Media and Product Manager, Customer Engagement
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