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"It just makes our lives a lot easier on the desk. We’re not spending time asking around or digging through notes, the information’s just there.”
"We’ve kept our NPS above 80 for years, but with AI it’s now up to 87. 85 is considered world class, so being above that, without compromising the experience for our users or our team, says a lot.”
ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, ServiceNow helps the modern enterprise operate faster and …
Ivanti is IT evolved. By integrating and automating critical IT tasks, Ivanti helps IT organisations secure the digital workplace. For more than three decades, Ivanti has helped IT professionals address …
TOPdesk founded in Delft, the Netherlands, over 25 years ago by 2 students who wanted to make a difference. Their goal was to help others improve their customer service – …
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