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“We rely on Segment pretty heavily to feed all of the platforms to understand where the breakdowns are within the customer journey."
“Understanding the customer would have been anecdotal and based on conversations that were had. Before Segment, there was no central hub of information, it was always very loose. It was like spaghetti, trying to work out what's going on with the customer.”
Plivo is a fast-growing cloud telephony startup backed by the same investors as Skype, Facebook, Google, Dropbox, Lyft and Airbnb. They have raised $2M thus far, became profitable over an year ago, and are scaling exponentially. They are looking for …
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