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"Our customer, Dr. Consulta had two major business goals. One was to deliver value via interaction with AI agents, demonstrating that the experience would be personalized and not spam. And secondly, to migrate individuals who had some form of complaint regarding the services, to become part of the brand’s loyalty …
"Track.co has an intelligent data analytics platform, while Twilio provides the channel infrastructure needed to ensure access, availability, scalability and an omnichannel approach. The perfect combination to ensure a unique CX."
Plivo is a fast-growing cloud telephony startup backed by the same investors as Skype, Facebook, Google, Dropbox, Lyft and Airbnb. They have raised $2M thus far, became profitable over an year ago, and are scaling exponentially. They are looking for …
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