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“We found ourselves unable to serve our customers the way we needed to serve them using our legacy contact center infrastructure."
"We wanted our customer service to be as mobile-first as possible. Our partnership with Twilio has allowed us to double-down on this, and to be among the first fintechs in Singapore to offer consumers with a WhatsApp focussed customer experience. With the customised platform, we are able to operate with …
Plivo is a fast-growing cloud telephony startup backed by the same investors as Skype, Facebook, Google, Dropbox, Lyft and Airbnb. They have raised $2M thus far, became profitable over an year ago, and are scaling exponentially. They are looking for …
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