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“It enables us to write our own custom rules, directly pulling in business logic into the routing itself, making sure that the agents have all the information they need on the screen, so they're not telling the customer, ‘Let me look you up.”
“We tend to be super price competitive, with an elegant onboarding experience, and it's topped off by a best-in-class customer service experience that's powered by Twilio Flex.”
Plivo is a fast-growing cloud telephony startup backed by the same investors as Skype, Facebook, Google, Dropbox, Lyft and Airbnb. They have raised $2M thus far, became profitable over an year ago, and are scaling exponentially. They are looking for …
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