"Response has been very good. If you have an issue, they [support] respond to it."
"On a football game day we’ll have about 25,000 [students] riding on our buses. With TripSpark we can monitor the passenger counts and keep track of when the passengers are going where and that will help us to apply the buses as we need to."
“We have more data and more data accuracy, which gives us the ability to operate more efficient routes and runs.”
"We are really happy with our decision to move to a “one stop shop solution” from TripSpark."
"We were able to save $100,000 this past year, without impacting our ridership negatively. We cut trip times by 50% for most trips. We saw upwards of 20% increases of ridership per month."
"Since going live, we've drastically improved our customer service, decreased fraud and improved our ridership data."
"Right now we have 400 trips / reservationist. A 400% increase. TripSpark has been an incredibly valuable investment."
"We now have drivers able to pick up multiple patients. That cost reduction helps us give more rides to more people."
“We chose TripSpark because they can synch together technologies better.”
“TripSpark has served us well as we have grown ridership by 250% over the last 6 years.”
“TripSpark has served us well as we have grown ridership by 250% over the last 6 years.”“We can grow the system and get more people on our vehicles and generate more revenue without additional cost.”
“TripSpark has increased our reporting capabilities.”
"It makes it very convenient for me to get in and pull the data because it’s in really good order. If I have a question, it gets answered."
“The capabilities of [TripSpark] Streets is strong but the front end software is easy to use. It’s been very beneficial to us to have software our staff can actually use.”
"We predicted that mobile ticketing would be a successful outlet for TransIT."