39 TripSpark Testimonials

"Since going live, we've drastically improved our customer service, decreased fraud and improved our ridership data."

"By using centralized scheduling we have been able to increase both efficiency and capacity."

“We have seen a 95% reduction in errors.”

"We are really happy with our decision to move to a “one stop shop solution” from TripSpark."

"We were able to save $100,000 this past year, without impacting our ridership negatively. We cut trip times by 50% for most trips. We saw upwards of 20% increases of ridership per month."

"Right now we have 400 trips / reservationist. A 400% increase. TripSpark has been an incredibly valuable investment."

"We now have drivers able to pick up multiple patients. That cost reduction helps us give more rides to more people."

“We chose TripSpark because they can synch together technologies better.”

“TripSpark has served us well as we have grown ridership by 250% over the last 6 years.”

“TripSpark has served us well as we have grown ridership by 250% over the last 6 years.”“We can grow the system and get more people on our vehicles and generate more revenue without additional cost.”

“TripSpark has increased our reporting capabilities.”

"Response has been very good. If you have an issue, they [support] respond to it."

"It makes it very convenient for me to get in and pull the data because it’s in really good order. If I have a question, it gets answered."

“The capabilities of [TripSpark] Streets is strong but the front end software is easy to use. It’s been very beneficial to us to have software our staff can actually use.”

"We predicted that mobile ticketing would be a successful outlet for TransIT."