54 Totango Testimonials

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  • “We’re able to pull more information from more places to get a much better picture of customer health.”

  • "From Day 1, I always looked at Totango as an innovative platform."

  • "Supporting our customers with a fast and flexible digital-first experience is critical. Partnering with Totango + Catalyst further propels RealPage's exceptional and personalized customer experience at scale."

  • "I really like the people, I felt the commitment from every single person we met at Totango from the beginning to the very end."

  • “We evaluated half a dozen [platforms] fairly exhaustively. the biggest differentiator for me is speed to value. From kick-off to go live was 8 weeks. That is a phenomenal path from entering into partnership to realizing value in 90 days.”

  • "Totango means greater client satisfaction, as well as team member satisfaction."

  • "[Totango has] quickly proven its value and helped us become the trusted advisor for both Waystar customers and our leadership."

  • "We used the power of our campaigns and integrations to scale up our Voice of the Customer Program, track progress and reduce manual workload."

  • "We treat our customers like partners. We want to grow together, and we really got that treatment from Totango."

  • "Totango is committed to changing the landscape in the client success industry by providing leading edge technology that allows their clients to make sound business decisions by actioning data."

  • “The best thing about Totango is we can now turn insights into action."

  • "I needed something that was understandable for all levels of leadership and something that we could directly impact. So we picked up on net retention really early."

  • “Unlike other customer success solutions which drive top-down actions, what I like is that this approach drives from a bottoms-up perspective, customer visibility and a customer success culture throughout the organization.”

  • "nCircle holds twice a week engineering meetings to analyze and improve the user onboarding process. We instrumented the entire signup process with Totango. We use Totango cohort reports to understand bottlenecks and to see the results of changes we make from week to week."

  • "Without having a tool like Totango in place, our growth could not have been supported."