164 Toast Testimonials

“If there's a line, people won’t wait, but I think that the self-ordering kiosk gives guests more flexibility to actually pay for the items themselves."

"Toast provides a very fluid and intuitive approach for a line-level associate to interact with the POS to improve the guest experience."

"Training is 10x easier because it’s all just buttons on a tablet. Plus, the ease of getting the order onto a printed ticket has made a huge difference in wait time - we’re a few minutes faster on each order."

"My focus over the past couple of years has been to create an operation that can be replicated and standardized."

“Our sales are up 9% year-over-year with Toast. Our restaurant runs more efficiently with fewer mistakes during our busiest hours."

“Without KDS, it would be much harder to do the volume we see at lunch. We might do 100 to 200 tickets over the course of a couple hours. Kitchen display screens have helped us achieve that level of service."

“Because Toast is cloud-based and staffs a professional support team, we’ve been able to cut our internal POS resources in half.”

"I can check the product mix from Toast and see our highs and lows. I can see exactly what items sold yesterday and how many specials were sold."

“The servers can handle more tables now, so I can staff one fewer server per shift, which saves us around $50 a day.”

“To have a guest's cocktail delivered while we're still taking their order is improving efficiency and delighting our customers. We've decreased ticket times by 20%.”

“As opposed to hunting though tickets and tallying orders up in my head when we're very busy and I have a lot of other things to do, I can just hit a button and it's right there for me. I can say, 'You have to give me eight Wagyu sirloins,' and that makes things way more expedient."

“Using a KDS gives me the ability to solve problems in the moment. It allows expediters to better keep track of their orders and ticket times and improves communication between the servers and the kitchen.”

“The data really matters to me. We focus on what’s selling, what’s the busy times, and what happens when there’s a forecast of rain. Knowing what happens when and why makes helps us better marketers. Having the data coming out of Toast, it’s not just a POS system to manage our cash, it's also a system to manage our marketing."

"An extremely beneficial feature of Toast is the tip prompts. Since we started using this feature, our tip amounts across our locations have doubled."

"99% of our orders come through the mobile units. These tablets get a ton of use daily. We just couldn't survive without them now."