“Now, they come, it takes them two seconds at the truck, and they’re leaving with their order. Especially when it's hot out, they don't have to stand at the truck to order — they just order ahead. A lot of people will order the night before and then they'll be there at seven when we open.”
"7shifts and Toast have changed the way that we schedule people. With Toast's sales data, 7shifts projects sales so you can better prepare for that business when building schedules."
“Online ordering is going to be something that this entire industry is going to see more and more of. I think it's going to be a competitive necessity for anybody in the restaurant business to have some sort of online ordering and takeout program.”
“One of our servers was so excited with Toast's interface that she said she was going to get the Toast logo tattooed on her body.”
"My focus over the past couple of years has been to create an operation that can be replicated and standardized."
“Our sales are up 9% year-over-year with Toast. Our restaurant runs more efficiently with fewer mistakes during our busiest hours."
“Without KDS, it would be much harder to do the volume we see at lunch. We might do 100 to 200 tickets over the course of a couple hours. Kitchen display screens have helped us achieve that level of service."
“Because Toast is cloud-based and staffs a professional support team, we’ve been able to cut our internal POS resources in half.”
"I can check the product mix from Toast and see our highs and lows. I can see exactly what items sold yesterday and how many specials were sold."
“The servers can handle more tables now, so I can staff one fewer server per shift, which saves us around $50 a day.”
“To have a guest's cocktail delivered while we're still taking their order is improving efficiency and delighting our customers. We've decreased ticket times by 20%.”
“As opposed to hunting though tickets and tallying orders up in my head when we're very busy and I have a lot of other things to do, I can just hit a button and it's right there for me. I can say, 'You have to give me eight Wagyu sirloins,' and that makes things way more expedient."
“Using a KDS gives me the ability to solve problems in the moment. It allows expediters to better keep track of their orders and ticket times and improves communication between the servers and the kitchen.”
“The data really matters to me. We focus on what’s selling, what’s the busy times, and what happens when there’s a forecast of rain. Knowing what happens when and why makes helps us better marketers. Having the data coming out of Toast, it’s not just a POS system to manage our cash, it's also a system to manage our marketing."
"An extremely beneficial feature of Toast is the tip prompts. Since we started using this feature, our tip amounts across our locations have doubled."