"There are no excuses here in New York City. On game day, you have to perform or you're out. The fact that the Toast team was there for us, I immediately knew that this was the right company."

“[With Micros], we never had tools to help our managers grow, With the reports that Toast offers, we wake up to manager logs, we wake up to Toast reports, and Toast makes that easy to figure out for a lot of us that are just too busy trying to make …

“At Maman, we do counter service from Monday to Friday, and on the weekends we do table service. I’ve tried so many POS platforms that are maybe decent at doing one thing but not the other thing. For us, the switch [from counter to table service] is super easy, and …

"My focus over the past couple of years has been to create an operation that can be replicated and standardized."

“Our sales are up 9% year-over-year with Toast. Our restaurant runs more efficiently with fewer mistakes during our busiest hours."

“Without KDS, it would be much harder to do the volume we see at lunch. We might do 100 to 200 tickets over the course of a couple hours. Kitchen display screens have helped us achieve that level of service."

“Because Toast is cloud-based and staffs a professional support team, we’ve been able to cut our internal POS resources in half.”

"I can check the product mix from Toast and see our highs and lows. I can see exactly what items sold yesterday and how many specials were sold."

“The servers can handle more tables now, so I can staff one fewer server per shift, which saves us around $50 a day.”

“To have a guest's cocktail delivered while we're still taking their order is improving efficiency and delighting our customers. We've decreased ticket times by 20%.”

“As opposed to hunting though tickets and tallying orders up in my head when we're very busy and I have a lot of other things to do, I can just hit a button and it's right there for me. I can say, 'You have to give me eight Wagyu sirloins,' …

“Using a KDS gives me the ability to solve problems in the moment. It allows expediters to better keep track of their orders and ticket times and improves communication between the servers and the kitchen.”

“The data really matters to me. We focus on what’s selling, what’s the busy times, and what happens when there’s a forecast of rain. Knowing what happens when and why makes helps us better marketers. Having the data coming out of Toast, it’s not just a POS system to manage …

"An extremely beneficial feature of Toast is the tip prompts. Since we started using this feature, our tip amounts across our locations have doubled."

"99% of our orders come through the mobile units. These tablets get a ton of use daily. We just couldn't survive without them now."