164 Toast Testimonials

“Online ordering is going to be something that this entire industry is going to see more and more of. I think it's going to be a competitive necessity for anybody in the restaurant business to have some sort of online ordering and takeout program.”

“Every time we have to add a new printer or anything to the POS, I think it’s even easier than setting up a new iPhone. It pretty much walks you through everything. Very, very simple and user-friendly.”

“We want to make it as easy as possible for our guests, If they want to order online, let them order online. If they want to come to our brick-and-mortar location, they can do that as well.”

“Since going live on Toast Payroll & Team Management, the process has been pared down from 5 hours down to 30 minutes. I think it’s going to be a 15-20 minute process as I get even more comfortable with the system.”

"The delivery order comes in, it goes into Toast, the order prints out to the BOH, they make the food, and it goes out to the driver. We just have to press out for delivery."

“We love Toast. It has done everything we have imagined it to do...It’s clear to me that Toast has restaurant people on the team.”

“Toast Guest Feedback ensures that our guests leave happy. The manager on duty has the opportunity to recover that guest in the moment by getting a text message, and we can address the issue right away with them.”

“Our tip pool has doubled since we implemented the Toast Guest-Facing Displays, just as I knew it would This is one of those times when technology has really provided the opportunity for a financial win for the business.”

"Ultimately, Toast Payroll & Team Management allows me to spend more time with my guests and my food - that’s what I should be doing."

“Toast is more robust with capabilities that matches all the parts of our shop, such as orders for the deli and open tabs for the bar. The systems talk to each other and get orders out as fast as they can.”

"Toast provides a very fluid and intuitive approach for a line-level associate to interact with the POS to improve the guest experience."

“Toast software has really allowed us to pivot, and if you aren’t able to pivot right now, you’re going to be one of the companies that goes down. We recognized it and made the transition off Aloha.”

“We're doing more transactions per guest than before. The guest doesn't have to disrupt their conversation, go stand in what could be a pretty long line to get a beer, and then go back to the table. They're more apt to order another beer because it comes quickly.”

"Our ability to be relevant in the community and continue to provide great customer service, a great experience, and a great escape for the community has been awesome."

"Because of how accelerated we wanted to get this program out there, the fact that it was readily available to us and that the first three months were free was an extra bonus. Having that platform that looks the same [for all locations] was really nice too."