164 Toast Testimonials

"The Toast system is very intuitive to what we need. It was able to reduce the number of inputs that a cashier had to put in, adding up to a quicker dining experience within the restaurant. It was also very fast for training. Because it’s simpler and quicker, our employees were able to pick it up in less time than they were for our previous system."

“If you are a small business, Toast is the right answer because it's so simple. It's so user-friendly. Customer service is so amazing. If you are a big restaurant, Toast is the answer because of its menu, because of its extensive modifier groups and subgroups, and how it pulls into other platforms, including third-party platforms. For any level of store, whether it's a 200-seat store or a simple takeout, Toast has what you need. It will definitely benefit your restaurant to have Toast.”

“One of our servers was so excited with Toast's interface that she said she was going to get the Toast logo tattooed on her body.”

“Opening doors in October 2020 was insane, if we didn’t have Toast I don’t think we would have been able to open.”

“In about 24 hours we went from boxes to processing payments at our soft opening that evening."

"The way restaurant wages work in the U.S. means my employees rely on tips. It's my responsibility to make sure they get those as accurately and quickly as possible, so having that happen in Toast POS and Toast Payroll is a huge advantage."

“I get the fear of the unknown with delivery, but from my experience it was pretty straightforward to turn on my own delivery. We had it up and running in less than 24 hours."

“There’s no room for error with the integrations. We estimate we are saving $200/week per location by cutting back on our staff time as they no longer need to input orders manually and now we can do more volume per hour."

“We see [Order & Pay™] as a tool to enhance service, not as a way to take away a person It’s not to take away people. I just don’t believe that service is me taking your order and writing it down on a piece of paper.”

“We want to make it as easy as possible for our guests, If they want to order online, let them order online. If they want to come to our brick-and-mortar location, they can do that as well.”

“We send out monthly newsletters to our growing contact list throughout the offseason reminding them of our safety precautions and how we’re going out of our way to adhere to the ever-changing guidelines."

“We’ve built our menu organization around keeping everything as simple as possible, We organized our menu into easy to understand, clearly marked sections. Within each category we’ve focused on simple menu offerings that are highly customizable using modifiers.”

"People who look like me and come from places like I do should not be priced out of making these choices that matter. The world is ready for anyone who wants to show up."

"Besides the vast improvement in efficiency that we’ve seen since making the switch to Toast, nothing has been bigger for our business than online ordering. t literally pays for the yearly cost in the first month."

“We just celebrated 20 years in business, with four total locations spread across the greater Baltimore area. In fact, we had plans in the works for two additional stores. Sadly, those had to be put on hold due to the disruption of COVID-19.”