“By eliminating paper tickets and moving to a kitchen display system, we can get the chefs on the line to focus on what matters — the quality and consistency of the food and getting every part of the meal out at the same time to provide a better guest experience.”

"We get quite a few large parties here and at the end of the meal they will announce wanting split checks. With Toast, that’s no problem. Sometimes a customer will offer to pay for a police officer or fireman’s bill. Our servers can easily accommodate that request by combining tabs …

“We initially evaluated seven different POS companies. What really stood out to me was the way the Toast team handled themselves - professional and helpful. Their commitment to service was evident. Customer service was part of the package with Toast. They aren’t just a computer company, the service is really …

“In about 24 hours we went from boxes to processing payments at our soft opening that evening."

"The way restaurant wages work in the U.S. means my employees rely on tips. It's my responsibility to make sure they get those as accurately and quickly as possible, so having that happen in Toast POS and Toast Payroll is a huge advantage."

“I get the fear of the unknown with delivery, but from my experience it was pretty straightforward to turn on my own delivery. We had it up and running in less than 24 hours."

“There’s no room for error with the integrations. We estimate we are saving $200/week per location by cutting back on our staff time as they no longer need to input orders manually and now we can do more volume per hour."

“We see [Order & Pay™] as a tool to enhance service, not as a way to take away a person It’s not to take away people. I just don’t believe that service is me taking your order and writing it down on a piece of paper.”

“We want to make it as easy as possible for our guests, If they want to order online, let them order online. If they want to come to our brick-and-mortar location, they can do that as well.”

“We send out monthly newsletters to our growing contact list throughout the offseason reminding them of our safety precautions and how we’re going out of our way to adhere to the ever-changing guidelines."

“We’ve built our menu organization around keeping everything as simple as possible, We organized our menu into easy to understand, clearly marked sections. Within each category we’ve focused on simple menu offerings that are highly customizable using modifiers.”

"People who look like me and come from places like I do should not be priced out of making these choices that matter. The world is ready for anyone who wants to show up."

"Besides the vast improvement in efficiency that we’ve seen since making the switch to Toast, nothing has been bigger for our business than online ordering. t literally pays for the yearly cost in the first month."

“We just celebrated 20 years in business, with four total locations spread across the greater Baltimore area. In fact, we had plans in the works for two additional stores. Sadly, those had to be put on hold due to the disruption of COVID-19.”

“Toast Delivery Services makes sense for us because it’s a low barrier to entry, you can offset the flat fee onto your guest if you’d like, or you can customize it."