“There’s no room for error with the integrations. We estimate we are saving $200/week per location by cutting back on our staff time as they no longer need to input orders manually and now we can do more volume per hour."
“If we had called a few references before we went with our last [iPad] system, it would have saved us $100,000 and a year of headache. I called three references for Toast and they were all glowing."
“To have a guest's cocktail delivered while we're still taking their order is improving efficiency and delighting our customers. We've decreased ticket times by 20%.”
"Toast Delivery Services gave us more choice to be able to use our dollars in the best way possible during a pandemic: to make sure that our employees got paid, but also make sure that our customers didn’t get dinged too hard."
"We save $600 a week in labor and operational costs by integrating third party delivery providers with Toast. Instead of hiring someone just to manage delivery tablets and order entry, those orders go straight to the kitchen."
"Toast Now has been great for us to get online ordering up at La Zingara, and upgrading to the Toast POS is about getting those orders to go directly to the POS."
"Revenue buys forgiveness. If you’re a $6 million restaurant, there’s a lot of forgiveness in those numbers, but when you're now a $1.8 million, oh man all of your flaws are glaring."
"Toast has changed our end of day and back office management really significantly."
"Regardless of what type of restaurant you have, or how technology savvy your employees are, the systems are so easy to use."
“It changed customer perception of wait times. It's creating customer loyalty. It's broadening our fan base a lot more.”
“Now, they come, it takes them two seconds at the truck, and they’re leaving with their order. Especially when it's hot out, they don't have to stand at the truck to order — they just order ahead. A lot of people will order the night before and then they'll be there at seven when we open.”
"As a key element of our operational structure, Toast plays a big role in our ability to provide a unified guest experience across our property.”
“Toast is pretty intuitive and easy to navigate on the back end. Reporting and grabbing data is very user-friendly and I can usually find exactly the data I’m looking for with a few clicks. In the past, we had to use a third-party service to get any decent reporting out of our legacy systems."
"Now, just within five or 10 minutes, I can send a contract through an invoice and they pay it within a day or two and we're done."
"Toast Kitchen Display Screens have been amazing for our food truck and running our main line, enhancing front-to-back communication."