164 Toast Testimonials

“We wanted an app. We knew we needed an app. We had looked at integrations, but sometimes it’s better to just go with one POS company that offers it all because integrations can be tricky.”

“Now, they come, it takes them two seconds at the truck, and they’re leaving with their order. Especially when it's hot out, they don't have to stand at the truck to order — they just order ahead. A lot of people will order the night before and then they'll be there at seven when we open.”

“We want to make it as easy as possible for our guests, If they want to order online, let them order online. If they want to come to our brick-and-mortar location, they can do that as well.”

“We just celebrated 20 years in business, with four total locations spread across the greater Baltimore area. In fact, we had plans in the works for two additional stores. Sadly, those had to be put on hold due to the disruption of COVID-19.”

“Toast Delivery Services makes sense for us because it’s a low barrier to entry, you can offset the flat fee onto your guest if you’d like, or you can customize it."

"Toast Delivery Services gave us more choice to be able to use our dollars in the best way possible during a pandemic: to make sure that our employees got paid, but also make sure that our customers didn’t get dinged too hard."

"We save $600 a week in labor and operational costs by integrating third party delivery providers with Toast. Instead of hiring someone just to manage delivery tablets and order entry, those orders go straight to the kitchen."

"Toast Now has been great for us to get online ordering up at La Zingara, and upgrading to the Toast POS is about getting those orders to go directly to the POS."

"Revenue buys forgiveness. If you’re a $6 million restaurant, there’s a lot of forgiveness in those numbers, but when you're now a $1.8 million, oh man all of your flaws are glaring."

"Toast has changed our end of day and back office management really significantly."

"Regardless of what type of restaurant you have, or how technology savvy your employees are, the systems are so easy to use."

“It changed customer perception of wait times. It's creating customer loyalty. It's broadening our fan base a lot more.”

"As a key element of our operational structure, Toast plays a big role in our ability to provide a unified guest experience across our property.”

“Toast is pretty intuitive and easy to navigate on the back end. Reporting and grabbing data is very user-friendly and I can usually find exactly the data I’m looking for with a few clicks. In the past, we had to use a third-party service to get any decent reporting out of our legacy systems."

"Now, just within five or 10 minutes, I can send a contract through an invoice and they pay it within a day or two and we're done."