168 Toast Testimonials

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  • “We’ve now achieved that because of Catering Online Ordering. We’re able to build in a two-day order lead time and add modifiers so guests can choose the size, flavor and filling combo, and color palette. Guests can now order these cakes without having to wait a week, while decorators can …

  • “One of my favorite aspects of Toast Payroll is the ability to assign different roles to different employees. I had an employee who started as a host, then a busser, moved to expo, and eventually he became a server. At one point, he had four different jobs. All I had …

  • “[Our legacy POS system]claimed to have a loyalty program with the typical frustration [the legacy POS system] brings up in him. It was so confusing. I couldn’t even figure out how to sign myself up.”

  • “If you are a small business, Toast is the right answer because it's so simple. It's so user-friendly. Customer service is so amazing. If you are a big restaurant, Toast is the answer because of its menu, because of its extensive modifier groups and subgroups, and how it pulls into …

  • “We have to hire a lot of people in the summer and then scale down in the offseason. Having to manually find a product in a POS is challenging, so I was really enticed by the idea of scanning barcodes from a training standpoint — and it has definitely been …

  • “Toast Online Ordering really gave us a leg to stand on, being out there online and not suffering the cost of some of these third-party delivery services, where the service fees are more than my net bottom line. It’s costly to get an online ordering platform with POS competitors, whereas …

  • "The customer care has been great, There is endless information available at my fingertips. I have a lot of confidence that Toast is going to keep working. There are systems that are less expensive or have better credit card rates, but the functionality and features of Toast feel worth it.”

  • “Toast Online Ordering has made it so easy to be a repeat customer because of the ease of use, the easy menus, the easy ordering, and always being up to date on order status. That's been huge for us.”

  • “We got lucky that [the Toast team] sent over a tech to help us. For the first two nights, we had a Toast tech with us every step of the way and it went smoothly. All of my staff were able to ask him questions and my managers got training. …

  • “[With Micros], we never had tools to help our managers grow, With the reports that Toast offers, we wake up to manager logs, we wake up to Toast reports, and Toast makes that easy to figure out for a lot of us that are just too busy trying to make …

  • "Toast provides the ease of having everything happening in one spot."

  • “With Aloha, we used to take the orders and then have to put them into the POS system. Now, with the Toast handhelds, we send drinks over to the bar from the table and it’s helping us so much. We can create more revenue — it’s amazing.”

  • “Every time we have to add a new printer or anything to the POS, I think it’s even easier than setting up a new iPhone. It pretty much walks you through everything. Very, very simple and user-friendly.”

  • “I appreciate you guys so much. Everyone I’ve dealt with at Toast knows what they’re doing and is super nice. I love the professionalism of everyone that I make contact with, and it shows in your product. It shows in the interactions that I have with you guys. I hope …

  • “All in all, our restaurant already had a pretty strong 2021, but we actually saw our sales grow more than 20% to close out 2022. Toast Capital Loans were a big help in achieving this growth, and if the opportunity to expand further or open a new location comes up, …