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“I can’t emphasize enough how important it is that our servers are focused on interacting tableside. With Toast, it’s so much faster to do things like change the price of a menu item or edit modifiers and that it really does free up staff to focus on the service. Because …
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"Toast Delivery Services gave us more choice to be able to use our dollars in the best way possible during a pandemic: to make sure that our employees got paid, but also make sure that our customers didn’t get dinged too hard."
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"Getting an entire team up and running on Toast is incredibly easy. For the employees I've hired that did not know what POS system we had, when they learned it was Toast, they said, 'Oh, thank goodness, you have Toast."
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“We have to hire a lot of people in the summer and then scale down in the offseason. Having to manually find a product in a POS is challenging, so I was really enticed by the idea of scanning barcodes from a training standpoint — and it has definitely been …
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“Toast Online Ordering really gave us a leg to stand on, being out there online and not suffering the cost of some of these third-party delivery services, where the service fees are more than my net bottom line. It’s costly to get an online ordering platform with POS competitors, whereas …
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“[Our legacy POS system]claimed to have a loyalty program with the typical frustration [the legacy POS system] brings up in him. It was so confusing. I couldn’t even figure out how to sign myself up.”
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"The customer care has been great, There is endless information available at my fingertips. I have a lot of confidence that Toast is going to keep working. There are systems that are less expensive or have better credit card rates, but the functionality and features of Toast feel worth it.”
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“Toast Online Ordering has made it so easy to be a repeat customer because of the ease of use, the easy menus, the easy ordering, and always being up to date on order status. That's been huge for us.”
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“We got lucky that [the Toast team] sent over a tech to help us. For the first two nights, we had a Toast tech with us every step of the way and it went smoothly. All of my staff were able to ask him questions and my managers got training. …
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“[With Micros], we never had tools to help our managers grow, With the reports that Toast offers, we wake up to manager logs, we wake up to Toast reports, and Toast makes that easy to figure out for a lot of us that are just too busy trying to make …
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"Toast provides the ease of having everything happening in one spot."
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“With Aloha, we used to take the orders and then have to put them into the POS system. Now, with the Toast handhelds, we send drinks over to the bar from the table and it’s helping us so much. We can create more revenue — it’s amazing.”
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“Every time we have to add a new printer or anything to the POS, I think it’s even easier than setting up a new iPhone. It pretty much walks you through everything. Very, very simple and user-friendly.”
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“I appreciate you guys so much. Everyone I’ve dealt with at Toast knows what they’re doing and is super nice. I love the professionalism of everyone that I make contact with, and it shows in your product. It shows in the interactions that I have with you guys. I hope …
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“All in all, our restaurant already had a pretty strong 2021, but we actually saw our sales grow more than 20% to close out 2022. Toast Capital Loans were a big help in achieving this growth, and if the opportunity to expand further or open a new location comes up, …