164 Toast Testimonials

“There’s no room for error with the integrations. We estimate we are saving $200/week per location by cutting back on our staff time as they no longer need to input orders manually and now we can do more volume per hour."

“We see [Order & Pay™] as a tool to enhance service, not as a way to take away a person It’s not to take away people. I just don’t believe that service is me taking your order and writing it down on a piece of paper.”

"We've definitely seen about a 15% uptick in revenue week over week, just from delivery and pre-order pickup."

"Toast improves both our guest and employee experience with SMS notifications. I can't describe to you how much of an advantage this give use on the food truck."

"Its been very easy to implement any integration with Toast. Our digital sales grew about 80%. Especially with the dual-side line, our throughput increased by 20% and off-premise grew 90%."

"Tips went through the roof with the suggested tip amount. With Order & Pay, our tips more than doubled. My employee retention is now through the roof, it’s pretty awesome.”

"Toast really offers a good value just because it does not take me as much time to run my business on a day to day basis the biggest selling point for me was kind of having all of the tools built in."

"Even if it did nothing but invoice automation, I’d recommend it to every restaurant in the country."

“Taxes crept up on us in December, but a perfectly timed email we received reminded us of our pre-qualified Toast Capital Loan offer. I love how easy Toast Capital’s process is, how quick it is, and how there’s no long, drawn-out application process. Toast Capital is a great option for us to have at our fingertips.”

“We’ve now achieved that because of Catering Online Ordering. We’re able to build in a two-day order lead time and add modifiers so guests can choose the size, flavor and filling combo, and color palette. Guests can now order these cakes without having to wait a week, while decorators can get adequate time to prepare them."

“We used to have punchcards, It’s much easier now for loyalty guests [with Toast Loyalty]. I think everybody should have it.”

“Plus, the prep receipts in xtraCHEF have helped a lot. Our numbers are much more accurate now than they used to be in terms of inventory, Plus, our GMs can take ownership of their sheets, too. It’s easy for them to search for a product or go to the product catalog and see what they actually paid for an item. Or they can search the receipts to evaluate if they should add avocado mash to the back-of-house instead of counting whole avocados.”

“At Maman, we do counter service from Monday to Friday, and on the weekends we do table service. I’ve tried so many POS platforms that are maybe decent at doing one thing but not the other thing. For us, the switch [from counter to table service] is super easy, and I really like the fact that Toast has that versatility.”

“If you are a small business, Toast is the right answer because it's so simple. It's so user-friendly. Customer service is so amazing. If you are a big restaurant, Toast is the answer because of its menu, because of its extensive modifier groups and subgroups, and how it pulls into other platforms, including third-party platforms. For any level of store, whether it's a 200-seat store or a simple takeout, Toast has what you need. It will definitely benefit your restaurant to have Toast.”

“We have to hire a lot of people in the summer and then scale down in the offseason. Having to manually find a product in a POS is challenging, so I was really enticed by the idea of scanning barcodes from a training standpoint — and it has definitely been easier.”