164 Toast Testimonials

"Toast is so dynamic. It allows you to do reporting, make changes, and get support, all with reasonable fee. A subscription based model was important when working on a tight budget."

"Toast has made it so easy for us to see what items are performing well and what items are performing poorly and that is really the key to running a successful restaurant business - actually knowing what your sales are, what’s working, and what’s not."

“It changed customer perception of wait times. It's creating customer loyalty. It's broadening our fan base a lot more.”

“Investing in a POS system was a risk, but Toast was a risk worth taking. Making the switch to technology can be overwhelming for a business like ours, but my advice is to take the leap and just do it.”

“We no longer have to stop and take phone calls during our busy times. We now have a voicemail message redirecting customers to our website where they can place their orders. The system does everything for us. It’s literally hands-free."

“We’ve seen incremental improvements in inventory variance ever since we implemented Toast Inventory. We’ve reduced variances from 5% to below 2% by more closely adhering to recipes and controlling waste.”

“By eliminating paper tickets and moving to a kitchen display system, we can get the chefs on the line to focus on what matters — the quality and consistency of the food and getting every part of the meal out at the same time to provide a better guest experience.”

“This has really helped in a lot of ways to make sure that our employees' lives are easier, and that they can rely more steadily on knowing that their hours are recorded correctly. I know that it gives our hourly employees the faith and confidence that we're properly recording their time, assigning their wages, properly calculating their overtime."

“Getting funding through Toast Capital was a painless process. It took one business day to receive our money after we were approved.”

"At Mr. Sandwich, our goal is to expand our brand, and we believe that Toast is a support system that can enable us to accomplish that goal."

“We were not aware that our pricing structure was higher than the industry average, it was so convoluted. As business owners, we’re so busy with everything else that we sign with a processor and just hope that we can trust who we’re working with.”

"We experienced several points of failure every day with our previous POS. It was a frustrating ten-step process to identify and fix issues, which divided our team's attention between that and serving our guests."

“We now have more accountability at the store level. Our managers are more in tune with their weekly food cost reporting. And it gives them the tools they need to hold themselves and staff responsible. We have more visibility. And we can more closely monitor our food costs and priority ingredients. This allows us to proactively make adjustments to ensure we're profitable."

“Since going live on Toast Payroll & Team Management, the process has been pared down from 5 hours down to 30 minutes. I think it’s going to be a 15-20 minute process as I get even more comfortable with the system.”

"The delivery order comes in, it goes into Toast, the order prints out to the BOH, they make the food, and it goes out to the driver. We just have to press out for delivery."