164 Toast Testimonials

"The delivery order comes in, it goes into Toast, the order prints out to the BOH, they make the food, and it goes out to the driver. We just have to press out for delivery."

“If there's a line, people won’t wait, but I think that the self-ordering kiosk gives guests more flexibility to actually pay for the items themselves."

"Toast has made our bar operations faster and easier. We can start a quick order or tab for the bar any time. The Fast Cash button is perfect when someone asks for a shot and a beer and throws down a $20 bill. It saves us an immense amount of time.”

"You can be away from the restaurant and know exactly what’s happening to the minute. It’s like seeing the mysteries of the world. The cloud really helps with inventory and tracking orders. I’m able to fine tune and say ‘let's not spend so much energy on something that isn’t doing well."

"We use Toast for ease of use, efficiency, and online ordering. Everything compliments each other and makes things easier for our business."

“I used to lose $1,000 per store every time there was a lightning storm and our internet went down. With Toast’s offline mode, I’m already making my money back just by being able to continue to collect credit card information."

"There are no excuses here in New York City. On game day, you have to perform or you're out. The fact that the Toast team was there for us, I immediately knew that this was the right company."

"With Toast, I can toggle between both restaurants and quickly see what’s going on that day. I'm able to pull information like what’s doing the best today, what’s selling when, and how our overall sales are doing."

"It’s key to have online ordering tied in to the point of sale. We went from needing 3 people on takeout to just one during our busiest times."

"In an early test run of Toast kiosks, we found that tickets were 5-10% higher at self-serve kiosks than at the counters. People buy with their eyes."

"The customer’s ability to tip at the point-of-sale has been great for the staff. It’s increased wages for the people in the kitchen. We’re proud to have some of the highest paid entry-level line cooks in the city."

“We essentially have six different revenue centers. We needed reports from our POS system that were easy to read. Toast reporting is crisp, clean and easy to interpret. And we can access the data from anywhere, immediately. It helps our chefs a lot too.”

"Toast is so dynamic. It allows you to do reporting, make changes, and get support, all with reasonable fee. A subscription based model was important when working on a tight budget."

"Training is 10x easier because it’s all just buttons on a tablet. Plus, the ease of getting the order onto a printed ticket has made a huge difference in wait time - we’re a few minutes faster on each order."

“We initially evaluated seven different POS companies. What really stood out to me was the way the Toast team handled themselves - professional and helpful. Their commitment to service was evident. Customer service was part of the package with Toast. They aren’t just a computer company, the service is really built into the model.”