35 Thanx Testimonials

"True Insider is more than a loyalty platform, it’s a brand engagement program that will allow True Food Kitchen to provide more personalized, customized, exclusive and even unexpected perks that will make our brand more memorable for our loyal guests."

“We have learned more about our customers and their habits in 3 months with Thanx than in 7 years with punch and plastic cards. Thanx gives us an actionable data set, lets us incentivize customers in new ways, and ensures that our most loyal customers stay that way. At its core, Thanx is the CRM solution our industry has never had before.”

“The light bulb really went off after we opened at Midway. If I selected any other loyalty partner, adding a new location with a different POS would have been a total nightmare. But because Thanx is a card-linked program, there was zero integration hassle. It just worked.”

"We chose Thanx because we needed an innovative way to engage our valued guests without disrupting their dining experience. The data and insights we can collect through Thanx allows us to effortlessly enhance the Mina experience. We are able to send more targeted, relevant offers and introduce our VIP guests to new concepts, dining hours, and exclusive events all while measuring the efficacy of these marketing efforts.”

"We launched Thanx with the goal of engaging our most valuable customers and driving increases in frequency and spending. Within just a few months of the program launch, we have already seen real results in average check size and monthly frequency! Thanx provided great insights about our customer base and their dining habits. We were so excited by these early results, that we expanded to more locations!”

“Thanx has helped Pacific Catch evolve by understanding who our customer is by segment and activities, in their purchases and their frequency and being able to then communicate to them. That ability to look at segments of our customers and communicate with them both in an automated way and in a very intentional marketing program way has been a game-changer for us."

“Thanx is changing the game in how we create a dependable revenue stream and increase the lifetime value of our customers through highly targeted and relevant marketing of our unlimited plans. The outcome is more engaged and loyal customers that return to Jacksons again and again.”

“The guest feedback we get using Thanx has been an absolute game-changer for EVO. When we get feedback from Thanx, we know exactly who guests are; how often they visit, how much they spend, and which locations they visit. In the past, the feedback we got from social media sites or Yelp had no data about who guests were and we didn’t have a good way to respond. We’re now empowered to respond personally to guests ensuring we address any issues and keep them coming back again and again."

"In our fast-paced world, where everything is mass marketed, people want things instantly, they want connections, and they want to feel important. We’ll wash over 20 million cars this year, but at Zips it’s about more than just washing cars; we have the opportunity to brighten someone’s mood. If we can do that, we get closer to that customer, the relationship grows, and we drive that genuine, personal connection. When we engage our customers with Thanx, we bridge the gap and they feel like they are part of something bigger.”

"The fact that the data came from the credit card companies and not the POS was great for my client. It’s very hard to extract data from the POS and integration was out of the question. I loved the fact that customers could simply pay as usual and get credit automatically. Only Thanx provided the simplicity that I was looking for.”

“We’re in a business where it’s not easy to find out who your customer is. I saw that Thanx could give us that 360° view of our customers and the ability to use that data in our marketing efforts.”

“In the year that we've been using Thanx, we've learned a lot about our customers. We now can identify and reward the high-spend VIP customers that drive the majority of our business. We also have a greater understanding of our customers’ frequency, their purchasing habits, and more. This data is huge for us, and we use it every day to drive our marketing decisions."

"The transition from our previous app to the Thanx platform has been completely seamless for our customers and brings a best-in-class, comprehensive solution that allows us to better connect and engage with our guests."

"With Thanx, we wanted to create a sophisticated mobile ordering experience that holds up to our high standards in food quality and brand consistency. Thanx is helping us bridge the gap between the digital and in-store experience so our customers can interact with us in a way that is completely seamless and intuitive."

"Thanx is a game changer. It's so much more than a loyalty program. It's an overall customer engagement solution."