Thanx focuses on making retention and loyalty effortless for both merchants and consumers. Merchants analyze purchasing activity without additional hardware or point-of-sale integration, allowing them to quickly launch retention marketing customized for their business. Consumers pay as usual and automatically receive personalized rewards on their phones, which eliminates the hassle of check-ins, loyalty cards, and added steps at checkout. To date, they've helped their merchants generate 30-50% increases in revenue from their existing customers.
“As an entertainment center, we see a lot of traffic on holidays and for special occasions, and have always wanted to drive more regular visits from our customers. We use social media and email, but struggled to understand how these campaigns impacted customer behavior. Now, with Thanx, we’ve finally been able to get a true understanding of how every customer interacts with our brand. Thanx’s data and reporting have allowed us to send more targeted offers and gain a precise understanding of ROI and lifetime value. We’ve been blown away at the power of tools like Winback a phenomenal solution to re-engage our at-risk customers.”
"Thanx is a game changer. It's so much more than a loyalty program. It's an overall customer engagement solution."
“As a multi-location business targeting customers that seek out exceptional service, we need actionable insight to help us put our best foot forward. Thanx gives us that ability and has been a significant partner and secret weapon. We can reward customers according to their personal tastes and have increased average check size per visit by 37%.”
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