Thanx

"We chose Thanx because we needed an innovative way to engage our valued guests without disrupting their dining experience. The data and insights we can collect through Thanx allows us to effortlessly enhance the Mina experience. We are able to send more targeted, relevant offers and introduce our VIP guests to new concepts, dining hours, and exclusive events all while measuring the efficacy of these marketing efforts.”

"At 2nd Time Around, we are constantly searching for ways to connect and engage with our customers better across every touch point. And, through those interactions, learn more about the customer so we can simply serve them better. The Thanx Branded App connects us to our most loyal customers through direct one-to-one mobile communication. With the Thanx Branded App, we benefit from actionable data, on-demand push notifications, real-time Net Promoter Scores (NPS) tied to customer lifetime value, and detailed customer segmentation. It’s important for us to know exactly how much money each customer spends and precisely how satisfied they are after each visit and now we actually can.”

“As an entertainment center, we see a lot of traffic on holidays and for special occasions, and have always wanted to drive more regular visits from our customers. We use social media and email, but struggled to understand how these campaigns impacted customer behavior. Now, with Thanx, we’ve finally been able to get a true understanding of how every customer interacts with our brand. Thanx’s data and reporting have allowed us to send more targeted offers and gain a precise understanding of ROI and lifetime value. We’ve been blown away at the power of tools like Winback a phenomenal solution to re-engage our at-risk customers.”