35 Thanx Testimonials

“We’re in a business where it’s not easy to find out who your customer is. I saw that Thanx could give us that 360° view of our customers and the ability to use that data in our marketing efforts.”

“The guest feedback we get using Thanx has been an absolute game-changer for EVO. When we get feedback from Thanx, we know exactly who guests are; how often they visit, how much they spend, and which locations they visit. In the past, the feedback we got from social media sites or Yelp had no data about who guests were and we didn’t have a good way to respond. We’re now empowered to respond personally to guests ensuring we address any issues and keep them coming back again and again."

"People want things immediately, carrying around an old loyalty card where you’re punching things or swiping things that’s not our reality anymore. Being able to have customers come in, swipe their card, and immediately get points without even thinking about it has been really great.”

"Every time I sent a targeted offer with Thanx I learn from it. The robust data I get from our Thanx campaigns inform our decisions helps make me a better marketer and grows our business. That’s what it’s all about."

"We found a partner in Thanx because they were equally as passionate about building a program that improved our bottom line without relying on traditional discounts, and instead moving towards offering exclusivity and access to our guests."

"Through research, we realized it's not in our best interest strategically to continue discounting so heavily. A hugely important component was being able to move away from coupon-based loyalty and move toward something more personalized so that we can surprise and delight while not devaluing our product."

"The way that Thanx offers rewards feels fundamentally different, with ease of segmentation, automation of campaigns, and the flexibility in the way we can build rewards."

"The entire onboarding process supported my biggest goal, which is having the bandwidth to do more data-driven marketing without spending all day on it."

"We launched Thanx amidst the pandemic and haven't had a backwards week since. Our sales have been climbing and Thanx has been an instrumental part of that growth. It’s been invaluable to reach our customers, given the disruption to normal habits."

"After the roll-out of Thanx CRM-integrated ordering, Little Big Burger saw a 12.1% increase in SSS in the 20 weeks following launch and a 7.5x increase in loyalty sign-ups."

"Thanx’s digital ordering solutions allow us to deliver best-in-class digital experiences via websites and in-app; with rewards seamlessly integrated into the user experience, it creates a powerful incentive for guests to order direct."