35 Thanx Testimonials

"Though we previously used a traditional paper card program, we constantly sought a replacement our staff and customers both disliked the hassle, and we had no way of learning anything useful about our customers. With Thanx, we have access to detailed information about customer behavior across all our locations, and use this insight to our advantage. With one click, we can identify lucrative customer segments and send out targeted campaigns with measurable ROI. Our VIP campaign in particular has been terrific it makes our best customers feel more special and that makes all the difference."

"With Thanx, we wanted to create a sophisticated mobile ordering experience that holds up to our high standards in food quality and brand consistency. Thanx is helping us bridge the gap between the digital and in-store experience so our customers can interact with us in a way that is completely seamless and intuitive."

“Thanx has helped Pacific Catch evolve by understanding who our customer is by segment and activities, in their purchases and their frequency and being able to then communicate to them. That ability to look at segments of our customers and communicate with them both in an automated way and in a very intentional marketing program way has been a game-changer for us."

"Every time I sent a targeted offer with Thanx I learn from it. The robust data I get from our Thanx campaigns inform our decisions helps make me a better marketer and grows our business. That’s what it’s all about."

"We found a partner in Thanx because they were equally as passionate about building a program that improved our bottom line without relying on traditional discounts, and instead moving towards offering exclusivity and access to our guests."

"Through research, we realized it's not in our best interest strategically to continue discounting so heavily. A hugely important component was being able to move away from coupon-based loyalty and move toward something more personalized so that we can surprise and delight while not devaluing our product."

"The way that Thanx offers rewards feels fundamentally different, with ease of segmentation, automation of campaigns, and the flexibility in the way we can build rewards."

"The entire onboarding process supported my biggest goal, which is having the bandwidth to do more data-driven marketing without spending all day on it."

"We launched Thanx amidst the pandemic and haven't had a backwards week since. Our sales have been climbing and Thanx has been an instrumental part of that growth. It’s been invaluable to reach our customers, given the disruption to normal habits."

"After the roll-out of Thanx CRM-integrated ordering, Little Big Burger saw a 12.1% increase in SSS in the 20 weeks following launch and a 7.5x increase in loyalty sign-ups."

"Thanx’s digital ordering solutions allow us to deliver best-in-class digital experiences via websites and in-app; with rewards seamlessly integrated into the user experience, it creates a powerful incentive for guests to order direct."