35 Thanx Testimonials

"We evaluated a number of loyalty solutions on the market, but everything we looked at forced consumers to participate in extra steps. We didn’t want to complicate the experience. Rewards should be easy and fun — and that’s what Thanx delivers with our custom SusieFavors program.”

"The entire onboarding process supported my biggest goal, which is having the bandwidth to do more data-driven marketing without spending all day on it."

“We have learned more about our customers and their habits in 3 months with Thanx than in 7 years with punch and plastic cards. Thanx gives us an actionable data set, lets us incentivize customers in new ways, and ensures that our most loyal customers stay that way. At its core, Thanx is the CRM solution our industry has never had before.”

"Thanx is a game changer. It's so much more than a loyalty program. It's an overall customer engagement solution."

"Every time I sent a targeted offer with Thanx I learn from it. The robust data I get from our Thanx campaigns inform our decisions helps make me a better marketer and grows our business. That’s what it’s all about."

"We found a partner in Thanx because they were equally as passionate about building a program that improved our bottom line without relying on traditional discounts, and instead moving towards offering exclusivity and access to our guests."

"Through research, we realized it's not in our best interest strategically to continue discounting so heavily. A hugely important component was being able to move away from coupon-based loyalty and move toward something more personalized so that we can surprise and delight while not devaluing our product."

"The way that Thanx offers rewards feels fundamentally different, with ease of segmentation, automation of campaigns, and the flexibility in the way we can build rewards."

"We launched Thanx amidst the pandemic and haven't had a backwards week since. Our sales have been climbing and Thanx has been an instrumental part of that growth. It’s been invaluable to reach our customers, given the disruption to normal habits."

"After the roll-out of Thanx CRM-integrated ordering, Little Big Burger saw a 12.1% increase in SSS in the 20 weeks following launch and a 7.5x increase in loyalty sign-ups."

"Thanx’s digital ordering solutions allow us to deliver best-in-class digital experiences via websites and in-app; with rewards seamlessly integrated into the user experience, it creates a powerful incentive for guests to order direct."