“Daily average user traffic is increasing at a steady rate post-BFCM with their increased brand exposure from promoting their app during the BFCM season, ultimately leading to a long-term return rather than a temporary spike.”
"User-friendly and a complete game-changer. We had around 2k downloads in our first week and can't wait to hit Black Friday with everything this powerful app has. We love it."
“Tapcart's software did a really good job to make our app reminiscent of our homepage. It allows for a super easy shopping experience and the integrations are insane. The content is based on fitness goals and objectives also.”
"I have nothing but positive things to say about Tapcart. If anyone is looking for an excellent app and even better customer service then Tapcart is the way to go."
"We’ve seen an increase in our average order value, and it’s highly driven by the amount of notifications we push out in a month. If we’re not very active, we see a drop in our average order value and our conversion rates.”
"Push notifications are virtually a built-in cost that’s worth it because not only are you reaching people in their hands, but you're reaching the fans who are interested in the message. So you will get people to notice, increase their brand awareness, and stay top-of-mind.”
"I know we're a successful brand, but we're nowhere near as well-funded as some other brands substantially larger than us. So we need to work smarter because we can't outspend the competition. So we must outsmart them.”
“When we worked with our ad team, they would say they were seeing an increase in mobile users. But on the customer service side, we were getting feedback from customers saying it's really hard to use your site on mobile. So knowing that there was growth in the ad space, but there was frustration on the customer side of things, it was like there was a very obvious disconnect.”
“Tapcart gives us easy extra revenue. We make more money per message recipient than we do on email, SMS, or any of our marketing channels.”
"[Working with our custom app] got a little complicated and convoluted. The main deciding factor was the ability to bring all of it in-house, which made it more cost-effective and easier.”
"This was my first time managing the app side of things. I've always done the back end of website. [Tapcart] has been extremely intuitive and easy. Victoria passed off her knowledge to me within a 30-minute meeting block. And since then, I've been able to manage it myself. The useability is super simple, and I love the drag-and-drop features. Managing two sites [the app and our website] can be a lot, but it's been very easy to manage.”
“We wanted a way to diversify ad channels and we knew that having an app would be a way for us to provide more value to our community.”
“With an app, we can drive additional revenue while also improving our relationships with our most loyal customers.”
“For us, we’re extremely entrepreneurial, and we seem like a big brand, but we're very small. So, having a partner that executed and understood our complex and luxurious brand was seamless for us. I think we launched this app in two weeks.”
“Once you've acquired a customer and they want to buy from you again, you should make it as easy as possible because they've made the hardest decision already. And what is the easiest way for someone who's decided to buy, to buy again? We believe that the app is helping solve that.”