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"[Working with our custom app] got a little complicated and convoluted. The main deciding factor was the ability to bring all of it in-house, which made it more cost-effective and easier.”
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"We’ve seen an increase in our average order value, and it’s highly driven by the amount of notifications we push out in a month. If we’re not very active, we see a drop in our average order value and our conversion rates.”
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"I have nothing but positive things to say about Tapcart. If anyone is looking for an excellent app and even better customer service then Tapcart is the way to go."
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"As Director of Growth, my role is mainly focused on net-new acquisition, and we find that we can count on the app's revenue quality and relatively inexpensive nature, which has built a super resilient base of monthly revenue. This has actually allowed us to be a lot more aggressive in …
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“We were always looking to enhance our ecommerce strategy and be able to communicate directly with our customers. We thought Black Friday would be a perfect time to launch a mobile app and give people early access to our sales and drops, rewarding customers with exclusives and special promos.”
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“The app is a strong communication tool for product releases, updating customers, and with exclusive drops. Like gamification, where people are incentivized to play something, the app has built its own community. And people really like the app. We're not just sending out push notifications to people with cool updates, …
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"As an executive, if you’re not considering an app, you’re leaving money on the table."
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“Having push notifications and being able to lead straight to our app where someone can purchase in pretty much just a couple of clicks is ideal.”
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“If you have that really strong cohort and you have that loyal customer, you owe them that to give them some different experience than the new [customer].”
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“We wanted a way to diversify ad channels and we knew that having an app would be a way for us to provide more value to our community.”
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“Daily average user traffic is increasing at a steady rate post-BFCM with their increased brand exposure from promoting their app during the BFCM season, ultimately leading to a long-term return rather than a temporary spike.”
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“If you put customers into the app, they’re not going through this retargeting gauntlet. They’re not typically going from idea to your web page. They’re going from idea to a search results page to a sponsored link from a competitor, to wherever they want, and that generally takes a lot …
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“If you're on social media, whether that's TikTok or Instagram, you've probably seen Princess Polly. As a brand, we want to stay as ahead of the curve as possible, so an app was a big want for us to stay up to date with the tech that we're offering our …
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“[An app is] a place for your cult following to get everything that they would need from your brand. I think an app is just more close to home. Your brand voice can be authentic with push notifications and there's a lot of customizations you can do within the app …
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"Our customers love the animated push notifications with an open rate of over 90%."